Customer reviews from geappliances.com
GE - 24" Top Control Tall Tub Built-In Dishwasher - Stainless Steel
Average customer rating
3.2
(505 Reviews)
Rating breakdown 505 reviews
5 Stars
178
4 Stars
67
3 Stars
62
2 Stars
68
1 Star
130
51%of customers recommend this product.
(
234 out of
456)
Customer Reviews for GE - 24" Top Control Tall Tub Built-In Dishwasher - Stainless Steel
Customer Rating
1
The drain motor broke 11 days after warranty exp
on May 5, 2020
Posted by: Anonymous
from Denver, CO
Broken drain motor 11 days after warranty expired.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
3
THERE CAN BE BETTER...
on July 9, 2020
Posted by: TadB
from Hernando county
Quiet is not one. Water leaks from the front under the door.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Don't buy this garbage
on May 8, 2023
Posted by: Mark0303
from Des Moines, IA
Like many other review, it stopped working. If GE knows the issue/problem, why can't they offer replacement part or recall it. Done with GE and looking for better options.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Tierra@GEA, GE Appliances, May 9, 2023
Oh no!
We're so very sorry to hear that your dishwasher has stopped working. This can be such a hassle and certainly not the experience we want for you. We want to help. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you so much for letting us know. - Tierra@GEA
We're so very sorry to hear that your dishwasher has stopped working. This can be such a hassle and certainly not the experience we want for you. We want to help. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Thank you so much for letting us know. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Garbage -- don't buy
on February 1, 2019
Posted by: Dissatisfied user
from Utah
We built a new home and this was the builder's upgraded model. We have had to have it repaired 3 times within 2 years and it just started leaking at the bottom. It is super slow and takes 3 hours to do a load. It is also the loudest dishwasher we have ever owned. At this point, not fixing.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Loud and leaks
on February 5, 2021
Posted by: lexinnj
from NJ
The dishwasher is very loud compared to others I've had in the past. It also leaves a small water stain on the floor on occasion. When I first bought it, it didn't work at all and then suddenly started to work after 3 weeks. Not happy with it all so far.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 8, 2021
Hello lexinnj - Thanks for sharing your concerns and giving us a chance to help. We suggest you check out the following link which describes normal sounds you can expect to hear from your dishwasher: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
If you notice a water stain on the floor, here are some tips that may help:
https://products.geappliances.com/appliance/gea-support-search-content?
contentId=18911
We hope you find this information helpful. Thanks for choosing GE Appliances! -Sharon@GEA
If you notice a water stain on the floor, here are some tips that may help:
https://products.geappliances.com/appliance/gea-support-search-content?
contentId=18911
We hope you find this information helpful. Thanks for choosing GE Appliances! -Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Ours Leaks!!!
on June 1, 2021
Posted by: Dan2001
from Woodstock, GA
We just moved into this brand new townhome where all appliances including the dishwasher came with the house and had never been used (other than short demos I guess). After about a month of living here, we noticed a small puddle forming outside the toe kick plate so I removed it to see where the leak was coming from. Not only did I see where the small leak was coming from, but I noticed a second leak near the middle of the appliance. It was forming an even larger puddle underneath the device. I would NEVER had found this second leak if it wasn't for the first leak I noticed. This is awful. Based on my experience, I would not recommend this product. If you have this model, you may want to check!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, June 2, 2021
Hi there, congratulations on your new home. In addition, we're terribly sorry your dishwasher began to leak. We can imagine how frustrating this has been and we're happy to help.
We see you've scheduled service, so we're hoping this issue is resolved very soon.
We're wishing you the best and appreciate you bringing this to our attention.
Guy@GEA
We see you've scheduled service, so we're hoping this issue is resolved very soon.
We're wishing you the best and appreciate you bringing this to our attention.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible Product
on August 23, 2022
Posted by: Tbm1
from Murfreesboro, Tn
This machine seems to be standard grade for contractors. Just alone where I live 5 houses on one block have already had to replace this dishwasher within 3 years or less.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , August 24, 2022
Hello- We are sorry to hear you and your neighbors are having issues with your dishwasher. This is a really nice model and we encourage you to take a look at the following link that will help.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39347&_ga=2.203032401.1301870927.1661344227-481158818.1660259835&_gac=1.44706832.1660085889.EAIaIQobChMI5PuQ6O26-QIVEgaICR2ucQGiEAAYASAAEgJ5avD_BwE
We hope this information is helpful. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39347&_ga=2.203032401.1301870927.1661344227-481158818.1660259835&_gac=1.44706832.1660085889.EAIaIQobChMI5PuQ6O26-QIVEgaICR2ucQGiEAAYASAAEgJ5avD_BwE
We hope this information is helpful. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
GE Dishwasher not working with no power
on April 23, 2023
Posted by: KBaierlein
from Brentwood, TN
5-year old GE dishwasher included in a brand new build Ryan Home stopped working with no power. It appears to be a problem with the User Interface Control Board which is a common problem with this unit.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, April 24, 2023
Hi,
Thank you for posting a review on your GE Appliances dishwasher. We are very sorry to hear of the difficulty you have had with the unit. We certainly understand how this could be frustrating.
We would recommend scheduling the service appointment with our technicians. They would be able to come out and diagnose everything. You can schedule by calling 1-800-432-2737 or online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
We look forward to assisting you in any ways that we can! -Charlie@GEA
Thank you for posting a review on your GE Appliances dishwasher. We are very sorry to hear of the difficulty you have had with the unit. We certainly understand how this could be frustrating.
We would recommend scheduling the service appointment with our technicians. They would be able to come out and diagnose everything. You can schedule by calling 1-800-432-2737 or online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
We look forward to assisting you in any ways that we can! -Charlie@GEA
Written by a customer while visiting geappliances.com