Customer reviews from geappliances.com
GE - 24" Top Control Tall Tub Built-In Dishwasher - Stainless Steel
Average customer rating
3.2
(505 Reviews)
Rating breakdown 505 reviews
5 Stars
178
4 Stars
67
3 Stars
62
2 Stars
68
1 Star
130
51%of customers recommend this product.
(
234 out of
456)
Customer Reviews for GE - 24" Top Control Tall Tub Built-In Dishwasher - Stainless Steel
Customer Rating
1
Rusted racks
on April 16, 2023
Posted by: Kev Pat
from West Chester, PA
The racks rust and dissolve way too quickly. The entire bottom rack is rusted and pieces have literally dissolved. I've had since November 2019 and it started rusting less than 2 years after.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Jonathon@GEA, GE Appliances , April 18, 2023
Hello - Thank you for taking a moment to share your experience and review so far. We are sorry to hear about the racks rusting on you. That is not what we'd expect to happen at all.
Additionally, we are going to be making sure we send this feedback to our product team to review. This way we can make improvements where needed. We strive to make the best appliances we possibly can and your feedback helps tremendously.
Thank you again. We hope you have a great week. - Jonathon@GEA
Additionally, we are going to be making sure we send this feedback to our product team to review. This way we can make improvements where needed. We strive to make the best appliances we possibly can and your feedback helps tremendously.
Thank you again. We hope you have a great week. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Great dishwater, but basket rusts
on April 25, 2023
Posted by: kmwinebar
from Cincinnati, Ohio
The racks rust way too quickly. Both the top and bottom racks rusted almost completely. I've had this unit since July 2019 and it started rusting less than 2 years.
Features
4
Performance
4
Quality
1
Value
4
Response from geappliances.comBy Charlie@GEA, GE_Appliances, April 26, 2023
Hello,
We can definitely understand how disappointing it is that your dishwasher interior started rusting. Please accept our apologies for your disappointment and any inconvenience this may have caused you.
We recommend referring to the article link attached below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17552
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
We can definitely understand how disappointing it is that your dishwasher interior started rusting. Please accept our apologies for your disappointment and any inconvenience this may have caused you.
We recommend referring to the article link attached below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17552
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on April 29, 2023
Posted by: Corroded
from West Columbia TX
The racks on my dishwasher are all corroded after 2 years!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, May 1, 2023
Hi there! We appreciate you providing us with your feedback. We are so sorry to hear that your dishwasher is experiencing issues with the racks rusting. We understand how frustrating this must be. We recommend contacting our Parts Department for replacement racks. They can be reached at1-877-959-8688, Mon-Fri 9am to 7pm ET. Thank you for choosing GE Appliances for your home. Please feel free to reach out to us with any questions or concerns you may have. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great but flaws components
on July 16, 2023
Posted by: SanD326
from Dublin, CA
Dishwasher works great but after only two years, the racks have shown rust and we need to replace.
I would recommend this to a friend!
Features
4
Performance
4
Quality
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Steer clear of this pile!!!
on July 26, 2023
Posted by: Soggy dishes
This dishwasher has been a disappointment since day one. This was the dishwasher that was installed in my house from the builder in 2019. Since then the two circuit boards both had to be replaced and as soon as we got it working the drying capability stopped working. This is the biggest piece of crap dishwasher I have ever owned. GE has gone down hill.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, July 27, 2023
Hi,
We're sorry to hear this dishwasher hasn't met your expectations. Having to replace major parts on an appliance can be concerning, especially if you're a few years into ownership. This isn't the seamless experience we want for you, and we'd like to help. One of our agents will reach out to you via email for more information. Thank you for your patience.
We'll talk with you soon.
-Sylvia@GEA
We're sorry to hear this dishwasher hasn't met your expectations. Having to replace major parts on an appliance can be concerning, especially if you're a few years into ownership. This isn't the seamless experience we want for you, and we'd like to help. One of our agents will reach out to you via email for more information. Thank you for your patience.
We'll talk with you soon.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed in GE
on August 2, 2023
Posted by: JanBry
from Charlotte NC
This dishwasher was installed in my brand new home which I purchased in 2020. It has never fully cleaned our dishes and I’ve tried different detergents. Now it won’t turn on. I’ve tried resetting the breaker and it’s completely dead. Very disappointed. I start a new job Monday so I have no other choice but to purchase a new dishwasher between now and then and it won’t be a GE.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 3, 2023
Good morning,
We can understand how upsetting it is when an appliance doesn't meet your expectations.
If your dishwasher does not start, there are a few things you can check to see if you are able to correct the situation. https://products.geappliances.com/appliance/gea-support-search-content?contentId=1738
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly! -Charlie@GEA
We can understand how upsetting it is when an appliance doesn't meet your expectations.
If your dishwasher does not start, there are a few things you can check to see if you are able to correct the situation. https://products.geappliances.com/appliance/gea-support-search-content?contentId=1738
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly! -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Best dishes
on August 22, 2023
Posted by: D mantenance
from Minnesota
It's perfect and easy to use and lasting, not and having problems.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 31, 2023
Hello there! We appreciate you for taking the time to leave us a review. We are ecstatic you are loving your dishwasher and its ease of use. This is such a beautiful model with many great cleaning features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your dishwasher for many more years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Just my luck
on August 30, 2023
Posted by: ToyToy5
from Summit county Ohio
This dishwasher came with our brand new home at the very end of 2018. We purchased a water softener and the spokes/ pins or whatever they’re called on the dishwasher rack kept rusting off and eventually breaking. The seal leaks and the developer has fixed that issue 3 times. We went a very long time without using the dishwasher and now we know that it needs to be replaced since it is no longer manufactured
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, September 1, 2023
Hi,
We apologize if the quality of this dishwasher hasn't met your expectations. Having parts rust or fall off can be concerning, and we'll make sure our quality team has your comments when improving future models. Thanks for taking time to leave a review.
-Sylvia@GEA
We apologize if the quality of this dishwasher hasn't met your expectations. Having parts rust or fall off can be concerning, and we'll make sure our quality team has your comments when improving future models. Thanks for taking time to leave a review.
-Sylvia@GEA
Written by a customer while visiting geappliances.com