Customer reviews from geappliances.com
GE - 24" Top Control Tall Tub Built-In Dishwasher - Stainless Steel
Average customer rating
3.2
(505 Reviews)
Rating breakdown 505 reviews
5 Stars
178
4 Stars
67
3 Stars
62
2 Stars
68
1 Star
130
51%of customers recommend this product.
(
234 out of
456)
Customer Reviews for GE - 24" Top Control Tall Tub Built-In Dishwasher - Stainless Steel
Customer Rating
5
Excellent product
on October 3, 2021
Posted by: Tomaria01
from Angier NC
I use Almost everyday it’s the best thing in the home !!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Works great
on October 3, 2021
Posted by: watchman54
from Spartanburg South Carolina
We used it for the 1st time 10/3/21. It washed the dishes completely.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible performance
on October 4, 2021
Posted by: Dishwannabes
from Philadelphia
Skip this model, maybe the brand. This has the worst performance of any dishwasher I have ever owned. Just a year old and it’s running, but won’t stop!
Looks good, but it’s not even okay.. 1/10
Looks good, but it’s not even okay.. 1/10
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy John@GEAppliances, GE Appliances, October 5, 2021
Hi there. We appreciate your feedback but apologize for the difficult time you have had with your dishwasher. This is not something we take lightly and hope to look into this for you. Please watch for an email from us to get more information. Thanks. - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
It definitely does the job.
on October 4, 2021
Posted by: Jason1232
from Waverly, MN
It’s a great dishwasher seems pretty standard: my only issue is some times you have tall utensils that will stop the spray arm from spinning
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken
on October 5, 2021
Posted by: MGTG
Bought a brand new house and a brand new dishwasher was installed. Was shipped without one of the door springs so the door slams open. Have only had it about a month and the motor completely stopped.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 6, 2021
Hi - We certainly appreciate you being a member of our GE appliances family. We apologize that your new dishwasher isn't operating properly and we completely understand your disappointment and frustration. We do see you have a service appointment scheduled with an authorized GE service location who will be able to remedy these issues for you. Please keep in touch. Regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet Storm!
on October 11, 2021
Posted by: Niccos_FL
from Middleburg, FL
This dishwasher is so quiet and efficient. I love the set up inside for dish/silverware placement.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Dishes come out very dirty
on October 13, 2021
Posted by: SF NA
from San Francisco
This dishwasher is the worst in my experience, I have to pre-rinse all of the dishes to the point of almost being clean in order for this dishwasher being able to manage a semi-heavy load. Without a prior rinse the dishes /cups/ glassware come out dirty and require manual wash
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, October 13, 2021
Hi there - We are sincerely sorry that your dishwasher is not cleaning your dishes properly. This would be very discouraging and completely understand your disappointment.
It's very important that the inlet water temperature is hot before starting your dishwasher. To ensure this, turn on the hot water faucet nearest the dishwasher and let run until the water temperature stops rising. Then, start the dishwasher and turn off the faucet. Additional troubleshooting tips for this issue can be found on page 19 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000239-1.pdf.
We hope this helps. Please reach out to us if you have any questions or concerns - we're always glad to assist you. Be well, Kelsey@GEA
It's very important that the inlet water temperature is hot before starting your dishwasher. To ensure this, turn on the hot water faucet nearest the dishwasher and let run until the water temperature stops rising. Then, start the dishwasher and turn off the faucet. Additional troubleshooting tips for this issue can be found on page 19 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000239-1.pdf.
We hope this helps. Please reach out to us if you have any questions or concerns - we're always glad to assist you. Be well, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Doesn't dry well
on October 19, 2021
Posted by: Cartc
from Pittsburgh
Not slot if features to do a quick wash. Also dishes are usually wet when complete
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 20, 2021
Hi there, and thanks for taking the time to reach out to us. We hate to hear you are dissatisfied with the features and option for a quick wash, and have a concern over the dishes not drying. We know this must be frustrating, and would like to help.
Cycle times may be longer than they were on past models, as Department of Energy standards regarding water usage have changed over time and the cycle time has lengthened to ensure the same quality performance. This model does feature a 1 hour wash option, however, and further details about the approximate times each cycle takes are available in the manual.
For the drying issue you've experienced, you may want to make sure the water temperature is at least 120 degrees F. Using a rinse agent or leaving the door closed when the cycle has ended to allow the fan to run for longer can also help. The manual has additional troubleshooting steps, and is available here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000239-1.pdf . We hope this information helps to resolve the drying problem, but our service department is also available at 1-800-432-2737 if needed.
Your feedback on your experience with the model will be sent to our Dishwasher Design team for review; we value your insights. If you have any other questions or concerns, we're always glad to help. -Sarah@GEA
Cycle times may be longer than they were on past models, as Department of Energy standards regarding water usage have changed over time and the cycle time has lengthened to ensure the same quality performance. This model does feature a 1 hour wash option, however, and further details about the approximate times each cycle takes are available in the manual.
For the drying issue you've experienced, you may want to make sure the water temperature is at least 120 degrees F. Using a rinse agent or leaving the door closed when the cycle has ended to allow the fan to run for longer can also help. The manual has additional troubleshooting steps, and is available here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000239-1.pdf . We hope this information helps to resolve the drying problem, but our service department is also available at 1-800-432-2737 if needed.
Your feedback on your experience with the model will be sent to our Dishwasher Design team for review; we value your insights. If you have any other questions or concerns, we're always glad to help. -Sarah@GEA
Written by a customer while visiting geappliances.com