Customer reviews from geappliances.com
GE - 24" Top Control Tall Tub Built-In Dishwasher - Stainless Steel
Average customer rating
3.2
(505 Reviews)
Rating breakdown 505 reviews
5 Stars
178
4 Stars
67
3 Stars
62
2 Stars
68
1 Star
130
51%of customers recommend this product.
(
234 out of
456)
Customer Reviews for GE - 24" Top Control Tall Tub Built-In Dishwasher - Stainless Steel
Customer Rating
3
Builder's dishwasher
on May 4, 2021
Posted by: pat333
from Vero Beach, FL
The angle of the top rack leaves a lot of water on mugs and glasses.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, May 7, 2021
Hi, You've given us some good feedback and it's greatly appreciated. We're sorry for any inconvenience with water being left on mugs and glasses. Here are some great tips that may help with that concern: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We'll be glad to pass along your comment about the top rack angle to our dishwasher design team. Thanks for buying GE Appliances! - Sharon@GEA
We'll be glad to pass along your comment about the top rack angle to our dishwasher design team. Thanks for buying GE Appliances! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible product
on May 18, 2021
Posted by: GE is No Good
We’ve constantly had issues with this machine. It barely works very washes the top rack. And it died on us after owning it for 2 years. Do not buy.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances , May 25, 2021
Hi, We're so sorry to hear about the difficulties that you've experienced with your dishwasher and know this must be frustrating. We'd like to get some additional information and we'll be reaching out to you via email. Thank you so much for your feedback. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Less than 2 years old - Falling apart
on May 21, 2021
Posted by: Tina12345
from Chesterfield, VA
This dishwasher came with our new home build, started leaking after about a year, we replaced the gasket, didn't help. Then the coating on the inside started wearing away, and pieces of the rack started rusting and falling off.
No, I would not recommend this to a friend.
Response from geappliances.comBy Sharon@GEA, GE_Appliances , May 24, 2021
Hello, We're so sorry to hear about the difficulties that you've experienced with your dishwasher and know this must be frustrating. We'd like to get some additional information and we'll be reaching out to you via email. Thank you so much for your feedback. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome Features
on June 24, 2021
Posted by: RellBoogie25
from Winter Haven, FL
It works very fast efficient and saves me time to do other things I need to be done around the house. I love it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheaply made
on November 17, 2021
Posted by: Chinnaredy
Cheaply made and doesn't wash soiled dishes. We need to clean before starting dishes
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 18, 2021
Hi there, and thanks for taking the time to let us know about your experience. We sincerely regret that you have concerns over the quality of your dishwasher, and have also had trouble with it not cleaning your dishes properly. We know concerns like these would be frustrating to deal with, and we’d like to help.
We strive to create quality appliances using durable, built to last materials, and will report your concerns to our Design team for future review; we appreciate your insights. Regarding the trouble you’ve had with getting your dishes clean, pre-rinsing wouldn’t generally be necessary if you have a normal level of food soil. You may want to make sure you’re using the best cycle option (for example, the Heavy option would be best if you have an item with dried or baked on soil). You can also check that the filter isn’t clogged, and that the water temperature is at least 120 degrees F to ensure the best possible wash performance. Further troubleshooting tips are available on page 19 of your manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000239-1.pdf .
We hope that information is helpful, but if necessary our service department is available at 1-800-432-2737 and would be glad to assist. An appointment can also be scheduled at https://www.geappliances.com/ge/service-and-support/service.htm if you prefer. If you have any other concerns or questions, we are always happy to offer assistance. -Sarah@GEA
We strive to create quality appliances using durable, built to last materials, and will report your concerns to our Design team for future review; we appreciate your insights. Regarding the trouble you’ve had with getting your dishes clean, pre-rinsing wouldn’t generally be necessary if you have a normal level of food soil. You may want to make sure you’re using the best cycle option (for example, the Heavy option would be best if you have an item with dried or baked on soil). You can also check that the filter isn’t clogged, and that the water temperature is at least 120 degrees F to ensure the best possible wash performance. Further troubleshooting tips are available on page 19 of your manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000239-1.pdf .
We hope that information is helpful, but if necessary our service department is available at 1-800-432-2737 and would be glad to assist. An appointment can also be scheduled at https://www.geappliances.com/ge/service-and-support/service.htm if you prefer. If you have any other concerns or questions, we are always happy to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
SIMPLE TO USE
on May 4, 2022
Posted by: Jamo6100
from Castle Pines
The dishwasher is simple yet works extremely well. Maybe too good as I have had new dishwashers before and some dishes state not to place on the bottom due to the heating element getting too hot for the dishware. Well, this washer does indeed get really hot which will definitely dry your load very well but melt the plastic.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, May 6, 2022
Hey there,
This is so amazing to hear! We're so happy to hear about how well your dishwasher is working. Make sure to check which dishes are dishwasher safe to avoid any potential issues like plastic melting. Thanks for choosing GE. Have an awesome day! Mike@GEA
This is so amazing to hear! We're so happy to hear about how well your dishwasher is working. Make sure to check which dishes are dishwasher safe to avoid any potential issues like plastic melting. Thanks for choosing GE. Have an awesome day! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Great dishwasher if it wasn’t broken
on July 18, 2022
Posted by: JRob59
This dishwasher was great for the first year and a half. Like many other reviewers, the control panel died right after the warranty expired. (Go figure) after spending countless hours on the phone with GE, they said they would come out to take a look. Sure enough the panel needed to be replaced and the parts are on back order for over 2 months. Given that, and how loud the dishwasher runs, we just decided to buy another brand.
It seems that GE is fully aware of the electrical problems in their dishwashers, yet do not fix them or take them off the market. My last review explaining this was deleted. So hopefully this one doesn’t either.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, July 26, 2022
Hello there,
Thanks so much for taking some time to review your dishwasher. We're truly sorry to hear that your dishwasher died right after the warranty expired and understand what a nuisance that is. This issue will be shared with our development team for future builds. We're sad to know that you have left us and hope you'll consider us again in the future. Take care. Mike@GEA
Thanks so much for taking some time to review your dishwasher. We're truly sorry to hear that your dishwasher died right after the warranty expired and understand what a nuisance that is. This issue will be shared with our development team for future builds. We're sad to know that you have left us and hope you'll consider us again in the future. Take care. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
S
on July 26, 2022
Posted by: Karissa333333
from Maine
Lost power at 5 months, luckily there's a warranty. However I am now very concerned about the longevity of this dishwasher. Works okay and easy to clean.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
1
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, August 1, 2022
Hi - Thanks so much for taking the time to review your GE Appliances dishwasher. Needing to schedule a repair so soon is certainly not something we expect and understand your concern. We want to assure you while this was a terrible inconvenience for you for which we apologize this is not an indication of future difficulties. If you are in need of service, please call 1-800-432-2737 for assistance with scheduling a service appointment. Be sure and contact us again if you have additional concerns or questions. We are here to help. Kind regards – Vikki@GEA
Written by a customer while visiting geappliances.com