Customer reviews from broan-nutone.com
Broan - 21 inches - Externally Vented & Recirculating - Range Hood Insert - Stainless steel
Average customer rating
2.9
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
4
4 Stars
4
3 Stars
4
2 Stars
4
1 Star
5
47%of customers recommend this product.
(
8 out of
17)
Customer Reviews for Broan - 21 inches - Externally Vented & Recirculating - Range Hood Insert - Stainless steel
Posted by: Light123
from Luther, IOK
Gender:Female
Verified Purchase:Yes
Removes odor and steam Very well!
The lights are very strong
The lights are very strong
I would recommend this to a friend!
Written by a customer while visiting broan-nutone.com
Customer Rating
3
Electrical
on September 24, 2020
Posted by: NickS
from Missouri
Can this unit be wired to a wall mount swith to make it more user friendly for a person in a wheel chair?
Response from broan-nutone.comBy CustomerServiceBroan, September 25, 2020
Thank you for your review of model PM500SS. Unfortunately, this model is not ADA compliant and cannot be wired to a switch. Please reach out to our Technical Team directly at 800-558-1711 with your application specifications. We will be happy to try to assist you further.
Written by a customer while visiting broan-nutone.com
Customer Rating
1
Loud and poor lighting
on November 3, 2020
Posted by: awwr
from knoxville, tn
Gender:Male
I had the the PM500SS installed and have used it for about 9 months and am not happy with the noise and lighting. Lighting is not LED and both lights are no longer working.
No, I would not recommend this to a friend.
Response from broan-nutone.comBy CustomerServiceBroan, November 4, 2020
Thank you for your review of model PM500SS. We are sorry to hear you are disappointed with this unit. If this Power Pack is not performing as it should please call our Technical Team directly at 800-637-1453 for troubleshooting assistance.
Written by a customer while visiting broan-nutone.com
Customer Rating
1
BOTH lights failed in first week!
on May 5, 2022
Posted by: GregNJ
from New Jersey
Gender:Male
I had this unit professionally installed as part of a complete kitchen remodel. On the FIRST DAY - one of the lights went out. Now less than 1 week later the second light went out. I found this site and read these consistently poor reviews about this unit... specifically the lights. My kitchen designer is contacting the rep for Broan about it - and I will be calling your technical team. I pray you've figured out a solution and hope you've created a kit to switch to LED (get the halogen out of here!).
No, I would not recommend this to a friend.
Response from broan-nutone.comBy Broan-Nutone, May 6, 2022
Hi GregNJ, Thank you for your feedback on model PM500SS. We are sorry to hear you have had an issue with this unit. Our Technical Support Team will be happy to assist you with this issue directly. They are available Monday-Friday, 7:30 AM to 6:00 PM (CST).
Written by a customer while visiting broan-nutone.com
Customer Rating
1
Lights not working
on July 29, 2022
Posted by: Broken
from Shingle Springs, Ca
This unit was recommended by a big box store. I bought and it sat in the garage while the kitchen was remodeled. Once the unit was installed the lights worked for about 1 month. Now neither light works. This unit was cheap and its a same that the lights aren't working.
No, I would not recommend this to a friend.
Response from broan-nutone.comBy Broan-Nutone, August 2, 2022
Hi Broken, Thank you for your review of model PM500SS. We would be happy to try to assist you with this issue. Please call our Technical Support Team at 800-637-1453. They are available Monday- Friday, 7:30 AM to 6:00 PM (CST).
Written by a customer while visiting broan-nutone.com