Customer reviews from cafeappliances.com
Café - 36" Electric Induction Cooktop, Customizable - Stainless Steel
Average customer rating
4.5
(303 Reviews)
Rating breakdown 303 reviews
5 Stars
218
4 Stars
52
3 Stars
14
2 Stars
7
1 Star
12
90%of customers recommend this product.
(
253 out of
282)
Customer Reviews for Café - 36" Electric Induction Cooktop, Customizable - Stainless Steel
Customer Rating
5
Stunning
on September 30, 2021
Posted by: MrsT
from Georgia
Love my induction top. It looks so sleek and cooks like a dream. First time induction purchaser and was pretty easy to get used to. Adds a contemporary touch to my kitchen. Love it!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Damaged.
on December 12, 2021
Posted by: Disappointed9
from Berkeley, CA
Only one burner works. The warranty has been slow to fix the problem.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , December 15, 2021
Hello- We appreciate your business. This is a beautiful Induction cooktop and we are so sorry to hear you only have one burner that is currently working. This is not the ownership experience we want for you and your family and will be reaching out to you via email to get a little additional information. We appreciate your patience in waiting to hear from us. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Love it but buzzes
on January 8, 2022
Posted by: Ross71
from Yakima, WA
Love our new cooktop. Boils water really fast. Really easy to clean. Easy to control. There is a buzzing during heating that connect to our lights that the electrician couldn’t explain but reports Google says this is normal for induction cooktops.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Does a good job
on January 15, 2022
Posted by: Mike1968
from Ann Arbor
Simple to use. Has wifi but doesn’t really do anything useful.
Does make an odd click sound if you have it on for a while. Otherwise, it is a solid cooktop.
Does make an odd click sound if you have it on for a while. Otherwise, it is a solid cooktop.
I would recommend this to a friend!
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, January 18, 2022
Hi there,
Thanks so much for the review. We're happy to hear that the controls are simple and easy to use!
If you're hearing a clicking noise, pans that do not meet the minimum size requirements for the burner can produce louder sounds. They can cause the controller to "search" for the pot and produce a clicking and "zipping" sound. This can happen when one burner is running or only when an adjacent burner is also running. We'd recommend taking a look at your Use and Care manual on page 15 for more information about cookware noise: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000978-1.pdf&_ga=2.172433696.226831802.1642429679-1103543113.1640902268
Also for your general information, you can click on the following link to view an Induction FAQ article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17356
We hope this is helpful for you that you get lots of use out of your cooktop in the coming years.
Best wishes,
Michael@Cafe
Thanks so much for the review. We're happy to hear that the controls are simple and easy to use!
If you're hearing a clicking noise, pans that do not meet the minimum size requirements for the burner can produce louder sounds. They can cause the controller to "search" for the pot and produce a clicking and "zipping" sound. This can happen when one burner is running or only when an adjacent burner is also running. We'd recommend taking a look at your Use and Care manual on page 15 for more information about cookware noise: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000978-1.pdf&_ga=2.172433696.226831802.1642429679-1103543113.1640902268
Also for your general information, you can click on the following link to view an Induction FAQ article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17356
We hope this is helpful for you that you get lots of use out of your cooktop in the coming years.
Best wishes,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Induction Seduction
on January 31, 2022
Posted by: Zburger77
from Schulenburg, TX
Loving this cooktop. We've had induction before and this one is bigger and better. Quick and efficient cooking and love that it has two larger burners. The synch burners work great with my griddle for pancakes. Just started using the built in timer as well.
I would recommend this to a friend!
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, February 1, 2022
Hi, and thanks for leaving a review! We're glad you're enjoying this Touch-Control Induction Cooktop. It's always exciting to get a new appliance and it's even better when it performs quickly and efficiently. We look forward to the meals you'll prepare with this cooktop, and we hope you have an amazing day!
-Sylvia@Cafe
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Loud!
on February 2, 2022
Posted by: Avon
We love the layout of this cooktop and the simple look of it. It is very easy to clean. However, it is SO loud! It makes a screeching noise when you set a pan on the cooktop for the entire duration of cooking. Why is this happening?!?! Very disappointed with that part.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mike@Cafe, Cafe , February 3, 2022
Hi there,
We're thrilled to hear you love the design of the cooktop and and how easy it is to keep clean. We can understand how surprising the noise may be and we can assure you this is normal operation for induction cooktops. Check out the article below for an detailed explanation and video.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18149&_ga=2.226089629.683917334.1643637350-1318140145.1635195915
We do hope you enjoy using your awesome cooktop! Keep in touch. Mike@Cafe
We're thrilled to hear you love the design of the cooktop and and how easy it is to keep clean. We can understand how surprising the noise may be and we can assure you this is normal operation for induction cooktops. Check out the article below for an detailed explanation and video.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18149&_ga=2.226089629.683917334.1643637350-1318140145.1635195915
We do hope you enjoy using your awesome cooktop! Keep in touch. Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Most efficient stovetop ever
on February 2, 2022
Posted by: Kmsharkey
from Parrish Fl
I was kind of reluctant to go to induction but it was truly the best decision ever. This stovetop is amazing. It boils water in a flash. I love this thing and don’t know how I did without
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Induction Rocks!
on February 13, 2022
Posted by: Jg172832
from Wildwood MO
We love this cooktop, after waiting almost a year for it to be delivered it’s finally here in our new kitchen. It was the last piece and we love it. Boils water in about 90seconds and heats cast iron pan very quickly. The performance of gas with the Convenience and safety of electric. Easy to keep clean and looks fantastic. Was the just the finishing touch we needed for our 21st century Kitchen. Couldn’t be happier with our purchase.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com