Customer reviews from cafeappliances.com
Café - 36" Electric Induction Cooktop, Customizable - Stainless Steel
Average customer rating
4.5
(303 Reviews)
Rating breakdown 303 reviews
5 Stars
218
4 Stars
52
3 Stars
14
2 Stars
7
1 Star
12
90%of customers recommend this product.
(
253 out of
282)
Customer Reviews for Café - 36" Electric Induction Cooktop, Customizable - Stainless Steel
Customer Rating
5
Love not having to clean around knobs!
on January 28, 2020
Posted by: didiwi
from Arizona
Been using this Inductiion cooktop about a month and love it so far! Easy to clean and for us a short learning curve to using the correct temps for cooking/ I also found some protective pads that prevent scratches from pans!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love our new cooktop!
on February 16, 2020
Posted by: jcoy23
from Ann Arbor, Michigan
We did a complete kitchen remodel and purchased all GE products and couldn't be happier with everything. My wife is a very proficient cook and cooked on gas burners for the past 20+ years and really loves cooking with induction.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
It’s different
on October 27, 2018
Posted by: Cmr1
from Louisville
[This review was collected as part of a promotion.] The speed at which the cookware heats it’s great. It cycles off in less than 2 minutes if left unattended which is helpful if cooking with children and/or elders. You can utilize an iron core pan.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Happy Happy
on January 30, 2020
Posted by: Bonster
from Sloughhouse
We had to replace our cooktop and when I spoke to both of my professional chef sons they both said “ if they couldn’t have gas they would have induction “. So we did... love love it. Very easy to use and get used to.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
This is an amazing cooktop
on April 28, 2020
Posted by: SeattleBoston
from Bellevue, WA
We've had this installed for about a month. I love the look of it, honestly. The controls are nearly perfectly responsive as if they were physical dials, so never awkward. It cooks a little hotter than I'm used to, but the heat is so even, so fast, so controllable. I tend to engage the panel lock on quite a bit because I end up using the top for counter space as well now. I find that some metal things tend to mess with the controls and make them beep a bunch, so I just hit the lock button and I'm good. I haven't even tried the wifi connectivity yet!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the controls!
on August 10, 2020
Posted by: RhodyD
from Providence, RI
I cooked on professional gas stoves for about 25 years. I've had other induction cook tops, but found the controls frustrating. I had to select which burner and then change it's setting. The Cafe's controls are intuitive, and just like a gas cooktop: one control for each burner. Very pleased so far!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Cafe Cooktop - 3 Month Review
on February 26, 2021
Posted by: Joe44
from Simpsonville, SC
Purchased for new home application. Excellent product. Only reason not a 5 STAR reveiw is that when the unit is instaled, there is a gap between the bottom of the glass and the countertop. although small it is annoying when trying to clean the counter top around the coook toop.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Wifi connection doesn't work
on March 17, 2021
Posted by: Toesinsand
from Cypress, TX
Paid a lot for this unit for it not to work correctly. It doesn't connect to the Smart App. I've gone through the process about 30 times myself and with tech support on the phone several times and then following the same directions again that they sent me in e-mail. It always gets hung on "finding your appliance in the cloud". It never does and eventually times out. Very frustrating that all the fancy features I paid for don't work. Would not buy again nor recommend this unit. Wish I had saved money on another brand that was cheaper since the high end features don't work.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 18, 2021
Hello- We are very sorry to hear you are having this issue. We can understand how frustrating this is and will be happy to help!
Just to verify the WiFi label should be on the Cooktop Communication Module that needs to be plugged into the cooktop (there is an RJ45 port on the bottom) to commission the product. This Module is provided in a separate box w/ the cooktop. Also, there is a 2nd label that is provided in the literature bag. If you need to reorder, WB27X32243 should be the most update to date module for this unit. Please be sure you are using the Smart HQ App. For further assistance, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com. We hope that this information is helpful and you are able to use this feature once and for all.
Thank you! Joyce@Cafe
Just to verify the WiFi label should be on the Cooktop Communication Module that needs to be plugged into the cooktop (there is an RJ45 port on the bottom) to commission the product. This Module is provided in a separate box w/ the cooktop. Also, there is a 2nd label that is provided in the literature bag. If you need to reorder, WB27X32243 should be the most update to date module for this unit. Please be sure you are using the Smart HQ App. For further assistance, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com. We hope that this information is helpful and you are able to use this feature once and for all.
Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com