Customer Reviews for Caf - 36" Electric Induction Cooktop, Customizable - Stainless Steel
Customer Rating
1
inconsistent
on March 7, 2023
Posted by: Cynthia Junghans
from Boynton Beach Florida
Induction burners stay hot for a long period of time Induction burners can be turned on by placing something on the burner The lock button has to be used at all times - especially when leaving your house in case you have a cat We now shut the breaker off when leaving the house The fan for the induction burners is loud - very loud - if you use a burner on any setting more than medium low the fan goes on The unit shuts itself off if you use two burners on high at the same time The red indicator light for each burner will blink on and off then the burner shuts its self off The color of the cook top is odd I thought it wouldn't be bad with stainless appliances every single person in my kitchen asks why the cook top is this color The humming of the burners is more than annoying I bought all new all clad induction pots and pans the noise is similar to your brain as noise on a chalk board more than irritating
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Haley@Cafe, Café , March 9, 2023
Greetings.
Thank you so much for providing us with honest feedback. When your new appliance does not live up to our expectations, we understand this causes huge frustrations. This is certainly not the experience we want for you.
We would love the opportunity to investigate further into why your burners can not be used at the same time. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please feel welcome to connect with us at any time. Thanks for choosing cafe when it comes to your kitchen's needs. -Haley@Café
Boils water in mere minutes. Heats quickly and evenly. The controls take a little getting used to for adjusting but otherwise this cooktop is wonderful!
We installed this cooktop about 2 months ago when we remodeled our kitchen. I'd never had an induction cooktop before. My husband and I both enjoy cooking on it and it boils water in a flash.
I was told that GE guaranteed the fit for this cooktop because it was replacing the same size Profile cooktop. It didn't fit. I had to replace some screws with flat heat screws from my shop. The unit sits about 1/4" above the counter but the installer removed the foam tape. This offers less control than the Profile and takes longer to heat up. Heat consistency is very good and, other than the warm up time, it works very well.