Customer reviews from geappliances.com
Café - 36" Electric Induction Cooktop, Customizable - Stainless Steel
Average customer rating
4.3
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
72
4 Stars
13
3 Stars
2
2 Stars
3
1 Star
12
82%of customers recommend this product.
(
83 out of
101)
Customer Reviews for Café - 36" Electric Induction Cooktop, Customizable - Stainless Steel
Customer Rating
5
Extremely Fast and consistent cooking
on July 28, 2018
Posted by: GBone
from Monument, Co
Once you’ve cooked on induction you’ll never go back to gas. It’s faster than gas for heating up and boiling water. This applies especially at 7600 feet where we live. Clean up is amazing. When you cook something greasy just cover the cooktop with paper towels cook and throw them away when done. No mess, no fuss!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfection
on July 30, 2018
Posted by: Maryrose90
from Portland, OR
We undertook a major remodel including our kitchen. I was vacillating on gas vs induction cooktop. Gas is the current "in" choice but I hate the hassle of cleaning a grated cooktop. I finally pulled the trigger and went with this induction cooktop. It has been a year and a half, and I am thankful every night I cook dinner that I made the choice I did. The induction cooktop is a dream to cook on and clean up. Absolutely love it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Induction Cooktop
on October 29, 2018
Posted by: Marlenecmg
from NEPA
Being unfamiliar with induction cooking, I was unsure about purchasing an induction cooktop. However, I am so happy that I did! I absolutely love my GE Cafe Series cooktop. I love the way it looks, but more importantly, I love the way it cooks. The response time is amazing. Water comes to a boil very quickly and when I need to decrease the heat the response is almost instant. I would definitely recommend this product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome cooktop
on November 29, 2018
Posted by: Nancy935
from Landisville PA
I bought this a couple of months ago. I love the induction cooking. Great heat control. I also love the individual timers for each burner ... great feature!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome cooktop
on November 29, 2018
Posted by: PMIII
from Temple, TX
Amazing cooktop. Can boil water in less than a minute without the pot getting hot. Nicely works for sous vide cooking with the optional Bluetooth probe.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
A couple of small issues from perfect!
on January 28, 2016
Posted by: Dave and Mindy
from London, KY, United States
We installed GE's new 36" Cafe induction cooktop 1 week ago, and have to say, it is amazing!!! Even after watching many different videos online about the amazing things induction can do, it was still mind boggling to see it in person!! The sheer speed at which you can boil cold water straight from the tap, is unbelievable! So is the instant response when the power level is adjusted! Since there are no hot burners, there's no worry of hard to clean messes from splatters, like on radiant glass cooktops. Now more specific to this cooktop, we love using the griddle on the sync burners!! The top also has a nice size range for each element, unlike most earlier units. You don't have to use cookware the size of the element or larger, you can go quite a bit smaller, and it still works. The top is really nice looking, especially while in use! The LEDs are vibrant and crisp, with a nice design, that reminds me of cool digital gauges from a sports car!! Now a miss that was disappointing. The individual timers for each element, which was a pretty big selling point over many others that don't have that feature, can't be used in conjunction with the kitchen timer that just chimes when it times out. You either have the kitchen timer, which we mostly use, or you have to go into custom settings to have the individual timers that will shut the element off when time is up. Also, it would be quicker and easier to use if you could select an element, then set a time; instead of scrolling from left to right through each element to set them. The next disappointment is the owners manual and installation instructions. They are almost non-existent. They aren't completely specific to the unit. Some parts are, but others are meant more for others, such as the sizes listed for the cutout dimensions. The sizes listed in the instructions are larger than the unit actually is, which led to us having too large of a cutout in our counter, and the new unit not covering the entire hole. I had looked online at the sizes in the instructions, which were exactly what our old cooktop was, but the unit is a half inch less front to back (20-3/8" is the correct size). Now we have to hide the crack somehow or replace our counter sooner than planned. The last miss was the foam tape that is supplied to go between the glass and the counter top. We didn't even get enough to go around a 30" cooktop. I had to stretch each piece to the point of it starting to tear, just to get 3 of the 4 sides. I needed another 21" to finish it (haven't notified GE yet to see how they handle things of that nature).
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Basically useless appliance
on May 21, 2016
Posted by: Dallen322
from Louisville, KY, United States
Burners will not stay on. Even after we purchased all new Induction Cookware made for induction cooktops. We had several pots and pans that were magnetic but thought they were the problem so we spent hundreds of dollars after we were told our original cookware was the issue. To cook anything we have to stand and turn the burners back on maybe ten times. The repairman said maybe water is the issue. Really!! Imagine a kitchen with zero water and no humidity. Very typical of GE products in the last couple years. I have cell phone videos of this cooktop just shutting off while in use.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Brenda at GE, GE Appliances, May 24, 2016
Hi Dallen322,
I am very sorry to hear about your cooktop. This is not what we would expect from our products. Please email the following information to eResponse@ge.com and they will be happy to look into this for you:
~Home Address
~Home Phone Number
~Model Number
~Serial Number
~Date of Installation
~Brief description of issue
We appreciate your feedback and look forward to hearing from you.
I am very sorry to hear about your cooktop. This is not what we would expect from our products. Please email the following information to eResponse@ge.com and they will be happy to look into this for you:
~Home Address
~Home Phone Number
~Model Number
~Serial Number
~Date of Installation
~Brief description of issue
We appreciate your feedback and look forward to hearing from you.
Written by a customer while visiting geappliances.com
Customer Rating
1
Defective Product- Cooktop does not work
on December 29, 2016
Posted by: KRN23
from Gaston, OR, United States
We purchased this for a new home on 11/3/16. We moved into the home Christmas week needing cooking appliances for family guests for the holiday. We purchased a J.A. Henckels induction cookware in advance. At first use, the sync burners did not work, immediately shut off. Tried to boil pasta, stayed on for a couple of minutes and shut off. In fact, all of the burners shut off just after a short time for no reason. Now, we have no cooktop for the family gathering during the holidays, very upset! . Buyer BEWARE of this model. You are taking you're chances if you do, as I see that some work, and others don't.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
5
Value
1
Written by a customer while visiting geappliances.com