Customer reviews from geappliances.com
Café - 36" Electric Induction Cooktop, Customizable - Stainless Steel
Average customer rating
4.3
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
72
4 Stars
13
3 Stars
2
2 Stars
3
1 Star
12
82%of customers recommend this product.
(
83 out of
101)
Customer Reviews for Café - 36" Electric Induction Cooktop, Customizable - Stainless Steel
Customer Rating
1
Glass top chips easily
on June 28, 2017
Posted by: lakergal
from Mountain Lakes, NJ, United States
I've only been using my induction cooktop for six weeks and loved it until last night. After drying a cooking pot, I was sliding it on the counter next to the cook top and it barely touched the front corner of the cooktop and the glass cooktop cracked. A 3 inch long thin piece cracked off the corner. It didn't even make a noise as there was only light contact with the corner. I am shocked that the glass is not more durable than that. Additionally, I am amazed that if it breaks that easily that GE continues to make it like this and that there is not a huge customer revolt. I now see why other manufacturers put stainless steel trim around their cooktops. So disappointed in this. The glass is very thin on the edge of the cooktop. GE needs to reconsider the design of this cooktop for true functionality of a real cook rather than just the looks of it. I love how this cooktop cooks, but because of this design issue I will not recommend this to anyone until they fix this issue.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
4
Overall good cooktop
on August 17, 2015
Posted by: Toovok
from Virginia, United States
Bought this to replace an old cooktop. I love the controls and how quickly the induction elements start heating the food. Three minor points kept me from giving it 5 stars. First is the unit hum rather loudly and you can hear the cooling fans too. Second the cooktop is broken down into 3 zones, if you use both elements in the same zone then power gets reduced. Not really a big deal as you can spread out to the other two zones and I'm unlikely to be have more than three things cooking at full power anyway. And Third the left side elements are only connected in that they have their power level connected. There is no bridge element so a large oval pan sitting over the burners will only heat on the ends, not in the middle too. Overall, very happy with the unit.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Defective product
on October 19, 2016
Posted by: Janeau
from Afton, VA, United States
I began using my new GE induction cooktop on 7/21/2016. Eight days later, two burners began to cut off after a minute of cooking. I would turn them on and they would work for one minute, then cut off, repeatedly. It was repaired under he GE warranty and, the same evening, all 5 burners began to cut off after one minute of cooking. All new parts were installed, and when the repairmen tried to turn on the cooktop, it would not work at all and never again came on. Finally, 7 weeks after the first burner failure, GE replaced the cooktop with the same model. That was 9/23/2016. Now, as of 10/18/2016, burners have cut off seven times, and are now cutting off daily.
I love induction, but this product has engineering problems.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Doesn't work
on April 6, 2017
Posted by: Gp11
from Canada
Cooktop didn't work from day1. Waited 4 weeks to get it and now must wait another week for parts. Not impressed
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy JILLatGEA, GE Appliances, April 28, 2017
Hello. Thank you for taking the time to write your review on your cooktop. We’re sorry to hear service has been needed for your new appliance. This is not what we would expect to hear.
We hope your issue has since been resolved. If additional assistance is needed, please reach out to us on our "contact us" page:
http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
Thanks, again, for your feedback.
We hope your issue has since been resolved. If additional assistance is needed, please reach out to us on our "contact us" page:
http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
Future of Stove top Cooking
on December 7, 2015
Posted by: ZeusTx
from Texas, United States
My wife loves the way it heats up within seconds and is very efficient as well...
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Even better than cooking with Gas!!
on December 30, 2015
Posted by: Hardwareguy
from Connecticut
After living with a traditional electric cooktop and disliking it greatly, it's been great transitioning to an Induction Cooktop. Liquids come to a boil within seconds, I am able to manage heat instantly by resetting the controls, and food cooks exactly as I wish. After a short learning curve of learning the controls, it has become very easy to use. The digital controls are easy to work, and the two burners that can be bridged make it very efficient to work with larger pans. The cooktop looks great on our counter and is very easy to keep clean. The only drawback has been the need to replace many of our old pots and pans as they were stainless steel and thus non usable on the induction cooktop. Even this isn't so bad- we have upgraded our pots!
I would highly recommend this, especially to those who are used to cooking with gas.
I would highly recommend this, especially to those who are used to cooking with gas.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Bridge is a disappointment
on November 3, 2017
Posted by: SCA FL
from Florida, United States
Overall we’re happy with this cooktop; however, I chose this induction top because of its bridge. The heat on the bridge is minimal, so food on the edges gets cooked while items in the middle of the pan do not.
We love the induction.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Very Clean and Feature Packed
on August 18, 2015
Posted by: Kenny D
from Manchester, TN, United States
This is the best cooktop I have ever owned. It cooks fast with precise control.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com