Customer reviews from cafeappliances.com
Caf - 36" Electric Induction Cooktop, Customizable - Stainless Steel
Average customer rating
4.5
(304 Reviews)
Rating breakdown 304 reviews
5 Stars
218
4 Stars
52
3 Stars
14
2 Stars
8
1 Star
12
89%of customers recommend this product.
(
253 out of
283)
Customer Reviews for Caf - 36" Electric Induction Cooktop, Customizable - Stainless Steel
Customer Rating
5
Great stovetop!
on October 30, 2023
Posted by: YingYang
We love this stovetop. It heats up so quickly and cooks evenly. We don't have little kids anymore, but the quick cooling down is also nice to have.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Works adequately with severe limitations
on October 26, 2023
Posted by: JMPhx
from Phoenix, AZ
Really disappointed in this cooktop. We love the rest of our Cafe appliances (refrigerator, dishwasher, wall oven, wall microwave/oven combo). The cooktop functions fine but within very strict limits. Aside from stainless steel (or cast iron), cookware has to be larger than the circles indicating the cooking zones. If it is not larger, then the cooking zone does not recognize it and shuts off. The largest cooking zone is so large that the vast majority of stock pots or sautee pans do not meet the size requirement.
With so many high-end cookware lines designing cookware to be induction compatible while also more aesthetically pleasing and non-stick, enamel-coated, non-toxic, etc. it is highly disappointing that we are limited by our cooktop to basic stainless steel or cast iron. Outside of those options it is highly possible that we would only be able to use one cooking zone at a time because the other zones are not compatible with cookware that functions beautifully on other induction cooktops.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Devin, Cafe_Appliances, October 27, 2023
Good morning,
Thank you for taking the time to leave a review on your new Café Appliances induction cooktop. We are pleased to hear that the cooktop works adequately, however, we are sorry to hear that you would prefer more cookware options for your cooktop. If your cooktop will now allow you to use more than one burner at a time, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@Café
Thank you for taking the time to leave a review on your new Café Appliances induction cooktop. We are pleased to hear that the cooktop works adequately, however, we are sorry to hear that you would prefer more cookware options for your cooktop. If your cooktop will now allow you to use more than one burner at a time, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Induction virgin
on September 19, 2023
Posted by: Cindi64
from Merritt, North Carolina
This is my first experience with an induction stove. The burners turn off if the pan is not the correct size. It takes a while for the pot to boil if the pan isn’t perfectly inside the burner. Once you get the hang of it the ability to adjust the temp quickly is great. It does require a specific kind of pan so we had to get rid of several ones that didn’t work.
I would recommend this to a friend!
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, September 21, 2023
Hi,
Thanks for choosing Cafe! We're so glad you've decided to try out this induction cooktop. Your comments on its performance are well received and we're excited to hear you're enjoying induction cooking technology. In the link below, you'll find a helpful article explaining it in more detail.
https://www.geappliances.com/ge/cooking/induction.htm?_ga=2.25721405.1291034340.1695305181-575474648.1665505672
Thanks for sharing and please let us know if you have any questions. We're always here to help.
-Sylvia@Cafe
Thanks for choosing Cafe! We're so glad you've decided to try out this induction cooktop. Your comments on its performance are well received and we're excited to hear you're enjoying induction cooking technology. In the link below, you'll find a helpful article explaining it in more detail.
https://www.geappliances.com/ge/cooking/induction.htm?_ga=2.25721405.1291034340.1695305181-575474648.1665505672
Thanks for sharing and please let us know if you have any questions. We're always here to help.
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Look elsewhere for induction
on September 18, 2023
Posted by: Scdc
Out of the box, it doesn’t work. So disappointing.
Look elsewhere for an induction cooktop
Look elsewhere for an induction cooktop
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra@Café , GE Appliances, September 19, 2023
Oh no...
Thanks so much for taking the time to share. We're so very sorry to hear that your new cooktop isn't working! We do see that a member of our team is currently working on your case and we're confident that the issue will be resolved. Your comments are extremely important and will be considered by our product design team, as we're always looking for ways to improve. We sincerely appreciate the feedback.
Best regards. - Tierra@Café
Thanks so much for taking the time to share. We're so very sorry to hear that your new cooktop isn't working! We do see that a member of our team is currently working on your case and we're confident that the issue will be resolved. Your comments are extremely important and will be considered by our product design team, as we're always looking for ways to improve. We sincerely appreciate the feedback.
Best regards. - Tierra@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Can’t cook with multiple burners at same time
on September 4, 2023
Posted by: Yules
from Gainesville, Fl
When cooking with multiple burners, all burners will shut off simultaneously while cooking. This makes it difficult to maintain even temperature throughout cooking process. You have turn them back on when they shut off without warning.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, September 6, 2023
Greetings! Thank you for your feedback. We are so sorry to hear that your cooktop is not allowing you to utilize multiple burners at the same time. This is in not normal operation, and we recommend scheduling service with one of our certified technicians to get this issue properly diagnosed and resolved.
You can schedule an appointment with a Cafe Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing Cafe Appliances for your home, and we are confident that our technicians will get your cooktop back up and running as quickly as possible! -Adrian@Cafe
You can schedule an appointment with a Cafe Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing Cafe Appliances for your home, and we are confident that our technicians will get your cooktop back up and running as quickly as possible! -Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features!
on August 21, 2023
Posted by: Bobby3
from SC
We love the way it cooks the food and the ability to control the temperature is perfect.
I would recommend this to a friend!
Response from cafeappliances.comBy Tierra@Café , GE Appliances, August 24, 2023
Hi,
We're so glad to hear that you love your new cooktop. Thank you so much for choosing Café Appliances for your home! This unit offers so many features that we're confident you will enjoy. The safety controls are a plus! You can maintain a worry-free environment in your kitchen with a control lock capability that prevents unintended burner activation!
Have a wonderful day! - Tierra@Café
We're so glad to hear that you love your new cooktop. Thank you so much for choosing Café Appliances for your home! This unit offers so many features that we're confident you will enjoy. The safety controls are a plus! You can maintain a worry-free environment in your kitchen with a control lock capability that prevents unintended burner activation!
Have a wonderful day! - Tierra@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features, and easy to clean
on August 18, 2023
Posted by: RoyG24
from KS
This my first Induction cooktop before I always had gas cooktops and I love the induction so much better. It seems to me to be more responsive than gas to control heat while cooking. The other thing I like is how fast it heats what you’re cooking. Last it is very easy to clean.
I would recommend this to a friend!
Response from cafeappliances.comBy Charlie@Cafe, GE_Appliances, August 23, 2023
Hello there!
We really appreciate you taking the time to reach out to us about your new range. We’re so happy to hear that you have been enjoying your new range and how quickly it is able to heat your cookware. Please feel free to contact us any time with questions you may have as we are always here to help! -Charlie@Cafe
We really appreciate you taking the time to reach out to us about your new range. We’re so happy to hear that you have been enjoying your new range and how quickly it is able to heat your cookware. Please feel free to contact us any time with questions you may have as we are always here to help! -Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love this cooktop!
on August 3, 2023
Posted by: GregoryW
from Saddlebrooke AZ
First induction cooktop for us. It is sleek, works great, and easy to use.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com