Customer reviews from cafeappliances.com
Caf - 36" Electric Induction Cooktop, Customizable - Stainless Steel
Average customer rating
4.5
(303 Reviews)
Rating breakdown 303 reviews
5 Stars
218
4 Stars
52
3 Stars
14
2 Stars
7
1 Star
12
90%of customers recommend this product.
(
253 out of
282)
Customer Reviews for Caf - 36" Electric Induction Cooktop, Customizable - Stainless Steel
Customer Rating
2
Amazing cooktop - drab Wifi
on May 25, 2022
Posted by: JoeMeccaMM
from Raleigh, NC
Looking back I wish that I would have turned in my gas cooktop for an induction. If you are considering the change and you are a hardcore user of gas, give it a try.
Okay, now the downside to the WIFI - I paid for the wifi and I would like to to work. The process is long to initiate it to talk to the cloud and once in the cloud it fails to find my appliance.. The module is probably an old time unit and has a problem with new systems, but I've done everything support has asked me to do and that includes shut down the power to all major appliance, video cameras, vacuums.... Insane, Right?! I've had 4 service calls and I just ordered two more and will ask GE to return twice a week until someone notices - sometimes it takes that to get someone's attention. after viewing REDIT, this problem is not uncommon as they say.
Okay, now the downside to the WIFI - I paid for the wifi and I would like to to work. The process is long to initiate it to talk to the cloud and once in the cloud it fails to find my appliance.. The module is probably an old time unit and has a problem with new systems, but I've done everything support has asked me to do and that includes shut down the power to all major appliance, video cameras, vacuums.... Insane, Right?! I've had 4 service calls and I just ordered two more and will ask GE to return twice a week until someone notices - sometimes it takes that to get someone's attention. after viewing REDIT, this problem is not uncommon as they say.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, May 27, 2022
Hello there, thank you for taking the time to reach out with this feedback. We are very let down to hear that you are having repeated issues with wifi connectivity, and we can certainly imagine your frustration.
We are happy to let you know that we have a dedicated SmartHQ support team which can be reached by calling 1-800-220-6899, Monday through Friday 9 a.m. – 11 p.m. ET, Saturday - Sunday 9 a.m. – 3 p.m. ET, or by emailing connected@help.geappliances.com
We are confident that they will be able to help you with this issue, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@Cafe
We are happy to let you know that we have a dedicated SmartHQ support team which can be reached by calling 1-800-220-6899, Monday through Friday 9 a.m. – 11 p.m. ET, Saturday - Sunday 9 a.m. – 3 p.m. ET, or by emailing connected@help.geappliances.com
We are confident that they will be able to help you with this issue, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love all the features in easiness abuse
on May 27, 2022
Posted by: Pawpaw
from Saucier Ms
At point a truly love my new cooktop it has easy features it looks very nice on top of my counter options are out of this world it appears to be a great product even though I have not cooked on it as of yet
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Fantastic induction cooktop
on May 27, 2022
Posted by: JoeLo
from Florida
Fantastic cooktop, boils liquids fast. Looks amazing, make sure to lift up and not drag your cookware to avoid scratches. Easy to pair with my WiFi. Scan your code and enter your info for warranty and your good to go. The only thing that would of made it easier to install would of been a plug at the end, otherwise you have to call in an electrician like I did.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love this new way of cooking!
on June 19, 2022
Posted by: Induction Cooktop
from NJ
I wasn’t sure how long it would take to learn to cook with induction. It only took one minute to boil water and I was sold!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Very nice cook top
on July 7, 2022
Posted by: Laura23
from Holland, Pa
I’m loving induction cooking. This cook-top is easy to maintain and super thin which makes cleaning up easy.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
A wonderful cooktop
on July 13, 2022
Posted by: PeterBR
from Stamford, CT
We love our new Cade induction cooktop. My wife was a longtime user of gas stoves, but after using this, she has never looked back!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Works great!
on July 14, 2022
Posted by: BobMI
from Michigan
We are very happy with the induction cooktop. It’s so much better (quicker and better control) than normal radiant cooktops.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
GREAT COOKTOP
on July 15, 2022
Posted by: MISSY12
from LAKE CITY, FL
IT TAKES SOME GETTING USE TO THE INDUCTION COOKING, BUT IT IS WONDERFUL TO HAVE IT HEAT SO QUICKLY. LITTLE DIFFICULT TO FIGURE OUT WHAT TEMP YOU SHOULD USE DO THINGS DON'T BURN, BUT ONCE YOU DO, YOU WILL LOVE IT!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com