Customer reviews from cafeappliances.com
Café - 36" Electric Induction Cooktop, Customizable - Stainless Steel
Average customer rating
4.5
(303 Reviews)
Rating breakdown 303 reviews
5 Stars
218
4 Stars
52
3 Stars
14
2 Stars
7
1 Star
12
90%of customers recommend this product.
(
253 out of
282)
Customer Reviews for Café - 36" Electric Induction Cooktop, Customizable - Stainless Steel
Customer Rating
4
Excellent stop top
on January 1, 2022
Posted by: Lizstove
from Weeki Wachee Florida
The stove top work very fast and it looks great too
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Easy to use and clean!
on January 3, 2022
Posted by: bc31
The cooktop heats very quickly (only caveat is you need induction-compatible cookware). Touch controls are very responsive (especially the sliding touch controls). Lock feature is useful for keeping children from turning it on and also keep it from turning on while wiping it. Super easy to clean afterwards.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Touch system is frustrating
on February 22, 2022
Posted by: Alovesupreme
The speed and heating of this unit is excellent. The buttons are temperamental however and often don't respond to the first or second touch, or are unhappy with your exact placement and beeps at you, if your hands are wet its even worse.
I would recommend this to a friend!
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, February 23, 2022
Hi - Thank you for sharing your insight regarding the operation of the controls on your beautiful Café induction cooktop. We truly hate to hear you're finding the touch controls to be temperamental and will gladly share this valuable feedback with our product design team. Kind regards - Vikki@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Features
on March 2, 2022
Posted by: Smpcpp
from Owensboro, KY
Cooktop is very pretty and so easy to use and clean!!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Boil so quickly
on March 6, 2022
Posted by: Erica mcr
from Waterloo, il
Love how quickly it brings water to a boil! & stops so it doesn’t boil over
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Responsive and Quick
on March 19, 2022
Posted by: Ajt1977
from Portland
The cooktop heats unbelievably fast and responds instantly to changes in temperature settings.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Easy installation
on March 26, 2022
Posted by: MarleyG
from Mexico
I particularly like the control on the low end of the settings, especially the melt setting. Setting up the connection for the Hestan cue pan continues to be a problem.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Great unit until it chipped!!
on March 28, 2022
Posted by: Jennie M
from Seattle, WA
Unfortunately we chipped the corner of our cooktop! I thought the bevel edge was a nifty idea…but now I’m not so sure. If it wasn’t frameless it never would have chipped. Now I don’t know what to do, as it’s very sharp. I’m so sad!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, March 29, 2022
Hi there,
Thanks for the review. We hate to hear that this happened, we can certainly understand the disappointment. We don't have a repair method for something such as this so if you're wanting your cooktop to look like new again, a new glass top would be needed. For this model, that part can be seen here: https://www.geapplianceparts.com/store/parts/spec/WB62X32002
If you've ever got questions or concerns about your unit in the future, know that you're free to reach out to let us know.
Best wishes,
Michael@Cafe
Thanks for the review. We hate to hear that this happened, we can certainly understand the disappointment. We don't have a repair method for something such as this so if you're wanting your cooktop to look like new again, a new glass top would be needed. For this model, that part can be seen here: https://www.geapplianceparts.com/store/parts/spec/WB62X32002
If you've ever got questions or concerns about your unit in the future, know that you're free to reach out to let us know.
Best wishes,
Michael@Cafe
Written by a customer while visiting cafeappliances.com