Hello Pitboss8881 - We appreciate you taking time to write a review on your induction cooktop. For best results, use a pan that matches the element size. Pans should have a flat bottom and be at least 5 inches across the bottom. Cookware larger than the element ring may be used; however, heat will only be created above the burner.

The key to testing workable cookware is that a magnet must be able to stick and hold to bottom of pan. There are many types of cookware that cannot be used on the induction: Aluminum or aluminum clad, copper or copper clad, aluminum foil, glass/ceramic and some stainless steel products (because these will not attract and hold a magnet).

For additional information, regarding types of cookware and pan size for induction cooking: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17368

If service is needed, your model comes with a full one year warranty from the factory that will cover any manufacturing issue. Service appointments may be scheduled through the service link provided in our site above. We hope this helps. Thank you, again, for your feedback.