Customer reviews from cafeappliances.com
Caf - 36" Electric Induction Cooktop, Customizable - Stainless Steel
Average customer rating
4.5
(304 Reviews)
Rating breakdown 304 reviews
5 Stars
218
4 Stars
52
3 Stars
14
2 Stars
8
1 Star
12
89%of customers recommend this product.
(
253 out of
283)
Customer Reviews for Caf - 36" Electric Induction Cooktop, Customizable - Stainless Steel
Customer Rating
5
Responsive and Quick
on March 19, 2022
Posted by: Ajt1977
from Portland
The cooktop heats unbelievably fast and responds instantly to changes in temperature settings.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Great cooking experience, bad cooktop design!
on March 19, 2022
Posted by: Jen H
from Fishers, IN
I appreciate the cooking capabilities of this cooktop. I was upgrading from my 11 year old GE Profile Induction that died.
After installation, I was putting away my pots under the cooktop in the cabinet and BARELY bumped the edge of the cooktop and it CHIPPED!! I question why anyone would bevel a cooktop?! That makes it structurally less stable than a square cut, especially when you are in an area where bumps can happen.
I’m soooooo upset that this happened less than 24 hours after installation. I’ve managed to cook on my other cooktop for so many years without issue that I never would have thought a glass edge would risk breaking. Now I’m just paranoid that a) I’ll chip it again—or my kids/husband/guest cook will or b) I will cut my finger on the sharp edge now. (I acknowledge I will need to fill the space with something to prevent this from happening. Trying to figure out what)
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, March 22, 2022
Hi there, thank you so much for taking the time to leave this review. We are really let down to hear that you already chipped the glass cooktop on day one, and we can definitely imagine how frustrating this would be, and we are so sorry for the headache.
We would like to look into this issue for you. For safety reasons, we would recommend that you discontinue use of your cooktop until this issue is addressed, and we have created a case for you in our system. We will be reaching out soon with some additional steps. Please be on the lookout for an email from us. Also, we will absolutely be passing this along to our product teams for further review, and we appreciate your insight.
If you ever need any help from us in the future, please feel free to reach out. -Elliot@Cafe
We would like to look into this issue for you. For safety reasons, we would recommend that you discontinue use of your cooktop until this issue is addressed, and we have created a case for you in our system. We will be reaching out soon with some additional steps. Please be on the lookout for an email from us. Also, we will absolutely be passing this along to our product teams for further review, and we appreciate your insight.
If you ever need any help from us in the future, please feel free to reach out. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Boil so quickly
on March 6, 2022
Posted by: Erica mcr
from Waterloo, il
Love how quickly it brings water to a boil! & stops so it doesn’t boil over
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Features
on March 2, 2022
Posted by: Smpcpp
from Owensboro, KY
Cooktop is very pretty and so easy to use and clean!!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Touch system is frustrating
on February 22, 2022
Posted by: Alovesupreme
The speed and heating of this unit is excellent. The buttons are temperamental however and often don't respond to the first or second touch, or are unhappy with your exact placement and beeps at you, if your hands are wet its even worse.
I would recommend this to a friend!
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, February 23, 2022
Hi - Thank you for sharing your insight regarding the operation of the controls on your beautiful Café induction cooktop. We truly hate to hear you're finding the touch controls to be temperamental and will gladly share this valuable feedback with our product design team. Kind regards - Vikki@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Induction Rocks!
on February 13, 2022
Posted by: Jg172832
from Wildwood MO
We love this cooktop, after waiting almost a year for it to be delivered it’s finally here in our new kitchen. It was the last piece and we love it. Boils water in about 90seconds and heats cast iron pan very quickly. The performance of gas with the Convenience and safety of electric. Easy to keep clean and looks fantastic. Was the just the finishing touch we needed for our 21st century Kitchen. Couldn’t be happier with our purchase.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Most efficient stovetop ever
on February 2, 2022
Posted by: Kmsharkey
from Parrish Fl
I was kind of reluctant to go to induction but it was truly the best decision ever. This stovetop is amazing. It boils water in a flash. I love this thing and don’t know how I did without
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Loud!
on February 2, 2022
Posted by: Avon
We love the layout of this cooktop and the simple look of it. It is very easy to clean. However, it is SO loud! It makes a screeching noise when you set a pan on the cooktop for the entire duration of cooking. Why is this happening?!?! Very disappointed with that part.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mike@Cafe, Cafe , February 3, 2022
Hi there,
We're thrilled to hear you love the design of the cooktop and and how easy it is to keep clean. We can understand how surprising the noise may be and we can assure you this is normal operation for induction cooktops. Check out the article below for an detailed explanation and video.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18149&_ga=2.226089629.683917334.1643637350-1318140145.1635195915
We do hope you enjoy using your awesome cooktop! Keep in touch. Mike@Cafe
We're thrilled to hear you love the design of the cooktop and and how easy it is to keep clean. We can understand how surprising the noise may be and we can assure you this is normal operation for induction cooktops. Check out the article below for an detailed explanation and video.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18149&_ga=2.226089629.683917334.1643637350-1318140145.1635195915
We do hope you enjoy using your awesome cooktop! Keep in touch. Mike@Cafe
Written by a customer while visiting cafeappliances.com