Customer reviews from cafeappliances.com
Café - 30 inches - Externally Vented & Recirculating - Wall Range Hood - Matte White
Average customer rating
4.3
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
47
4 Stars
17
3 Stars
7
2 Stars
7
1 Star
2
84%of customers recommend this product.
(
54 out of
64)
Customer Reviews for Café - 30 inches - Externally Vented & Recirculating - Wall Range Hood - Matte White
Customer Rating
3
Pretty but defective
on December 1, 2023
Posted by: Elbaq
from Doral,FL
It's been 4 days since I've had this product installed, in terms of aesthetics it's beautiful. But in terms of functionality, the lights don't turn on properly and these small details are deceiving since it affects the quality of the product promised by the company; therefore, overall the products are too expensive to be having defects like the ones I've experienced.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, December 13, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your vent hood light is not working and we want to help.
Know that an agent will be reaching out by email to provide a better service to you. Please feel free to keep an eye out for that and get back to us when you can. -Charlie@Cafe
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your vent hood light is not working and we want to help.
Know that an agent will be reaching out by email to provide a better service to you. Please feel free to keep an eye out for that and get back to us when you can. -Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the hood!
on December 4, 2023
Posted by: Looking Good
We love the look of our range hood. Also, the effectiveness of the hood.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Looking good
on December 4, 2023
Posted by: Great addition
We love the way it looks in our kitchen. It adds to our contemporary motif. It is very effective in removing the smells from cooking.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Buttons
on December 13, 2023
Posted by: Ladibird
from Florida
We have only lived in the house three months and the buttons aren’t right
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Lauren, Café_Appliances, December 27, 2023
Hi - thanks for taking the time to share your review. Our apologies to learn of the issues you’re experiencing with your Hood buttons, as that is certainly not the ownership experience we strive for and understand your concern. We recommend taking advantage of your warranty and scheduling service by calling 1-800-432-2737 or online at https://www.cafeappliances.com/support/schedule-service -- We’re confident that our qualified team of service technicians will be able to help with this issue. If there is anything else we can assist with or if you have additional feedback in the future, please don’t hesitate to reach out anytime. Kind regards. Lauren@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Modern and cool
on December 29, 2023
Posted by: JPJackson
from PA
Not only does it have great features, it looks beautiful.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Very Pleased!
on February 14, 2024
Posted by: prokysdad
from Furlong, PA
Hood does an excellent job of clearing smoke and odors. Also is very quiet and gives off tremendous light.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features
on February 16, 2024
Posted by: REGINE
from Nj
Looks great and works well . Love the look and the lighting
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Works great but not crazy about the look
on February 25, 2024
Posted by: Vk123
from Mattapoisett MA.
My carpenter had some trouble putting the bolts in the sides. I also think it is not a great match aestheticly with the rest of the Cafe appliances. It is very sterile and stark looking.
Written by a customer while visiting cafeappliances.com