Customer reviews from cafeappliances.com
Café - 30 inches - Externally Vented & Recirculating - Wall Range Hood - Matte White
Average customer rating
4.3
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
47
4 Stars
17
3 Stars
7
2 Stars
7
1 Star
2
84%of customers recommend this product.
(
54 out of
64)
Customer Reviews for Café - 30 inches - Externally Vented & Recirculating - Wall Range Hood - Matte White
Customer Rating
1
Great when new
on May 9, 2021
Posted by: fjmj1238
from Ocean Park, WA
Purchased this unit 1 year ago. In one year the blower has failed and bearings in motor have seized. Warranty just happens to be 1 year and it is no longer covered.........
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, May 11, 2021
Hi - We are deeply sorry to hear about the difficulty you are having with your Cafe vent hood. This is not the type of review we would expect to hear. One of our representatives has sent you an email to gather additional information. Please reply at your earliest convenience. All our best! Vikki@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great profile
on June 16, 2021
Posted by: Trish the dish
from Davenport
The shape and size fit perfectly in our small country kitchen below our cabinet line. The glass shield is clean and classic and doesn’t clutter our limited wall space. The motor had a slight chirping when we first used it ( the reason for only 4 stars) but that has ceased. It is quiet and the halogen light is preferred over the harsh light of LED. Vents well!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Motor Stopped after 18 months
on May 15, 2021
Posted by: Awescur
from San Antonio, TX
Was great when it worked My last Hood came with the house decades earlier and still worked.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mikayla@Cafe, Cafe_Appliances, May 19, 2021
Hi there - Thanks for taking the time to post a review. We're sorry to hear that your vent hood isn't working properly. This is not something we would expect to happen so soon and we do apologize for your inconvenience. We recommend scheduling service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Don't hesitate to reach out to us if any questions or concerns come up. All the best. -Mikayla@Cafe
Don't hesitate to reach out to us if any questions or concerns come up. All the best. -Mikayla@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Gorgeous looking!
on May 16, 2021
Posted by: bcox
from West Point, GA
We bought the range hood for our new kitchen (with all matching appliances). It looks really clean, and I can't wait to get more use on it. The lights are pretty nice, and it moves a ton of air.
I would recommend this to a friend!
Response from cafeappliances.comBy Mikayla@Cafe, Cafe_Appliances, May 17, 2021
Hi there - Thanks for taking the time to write a review. We couldn't be happier to hear that you're pleased with your vent hood's appearance and performance. You have a great model and we're glad that you like it. Thanks for making Café a part of your home! -Mikayla@GEA
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Very quiet easy to install very pleased
on October 22, 2022
Posted by: Barney
from Kentucky
Very to install had get extra pice because my ceiling height is 10 feet and very easy to order on line
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful
on November 22, 2022
Posted by: Decker125
from Pensacola Beach, FL
Love this hood vent. It’s high style and very quiet vent fan. And it looks so nice with the range
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Light bulb replacement difficult
on October 27, 2024
Posted by: BW66
from WI
Lightbulb and lightbulb housing replacement not easy burnt out in the first year ended up taking the whole assembly out because couldn’t get to the bulb itself. Also, GE is making me go through all of this to register my product, but I don’t see how to order replacement parts.
Response from cafeappliances.comBy Tierra, Café_Appliances, October 29, 2024
We'd like to assist you with your chimney hood. For directions on how to replace the lights, please refer to page 7 of the owner's manual. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--5bwFup04--/ff509065bd8d299398d178f3f928e437aa0f8d84.pdf?_ga=2.96598303.1693285100.1730221483-132335501.1644413847
For parts, please refer to the parts website. Here is the link:
https://www.geappliances.com/ge/parts
https://products-salsify.geappliances.com/image/upload/s--5bwFup04--/ff509065bd8d299398d178f3f928e437aa0f8d84.pdf?_ga=2.96598303.1693285100.1730221483-132335501.1644413847
For parts, please refer to the parts website. Here is the link:
https://www.geappliances.com/ge/parts
Written by a customer while visiting cafeappliances.com
Customer Rating
4
nice looking unit
on April 24, 2020
Posted by: greenie
from endwell,ny
The unit is unique with glass top which helps hide it. The delay to shut off is a little long.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com