We bought the unit a couple years ago but just got it installed this summer due to construction delays with the kitchen remodel. It’s now past the original one year purchase warranty, and we’ve already had to replace one light socket which was easy enough but expensive, and now a month later both lights fail to come on even though the light switch illuminates indicating they should be on. Sounds like the full light assembly now needs to be replaced. We do love the look of it and how nice it fits in with the other GE appliances we added. Other than the light issues it works great, but since it’s only been in use about 6 months and has already had two electrical issues, I question the quality of it for the long run even though it should be top of the line based on the cost.
Response from cafeappliances.comBy Devin, Cafe_Appliances, May 15, 2024
We want to help with your Cafe Appliances glass canopy hood. If you continue to experience issues with the lights needing to be replaced, we recommend scheduling an appointment with our warranty department. You can contact them at 1-800-432-2737.
This hood works wonderful and matches perfectly with my other Cafe Appliances in my kitchen remode. Several vent settings, quiet, strong light...just lovely
Response from cafeappliances.comBy Charlie, Cafe_Appliances, May 1, 2024
Thank you for taking the time to provide us with your feedback. We are ecstatic to hear that you are loving your vent hood and it's powerful performance.
My carpenter had some trouble putting the bolts in the sides. I also think it is not a great match aestheticly with the rest of the Cafe appliances. It is very sterile and stark looking.