Customer Reviews for Caf - 30 in. Wide 5 Burner Built-In Gas Cooktop, Customizable with White LED Backlit, Heavy-Duty Knobs - Stainless Steel
Customer Rating
5
Love the features
on March 7, 2023
Posted by: JoAnn and Marvin
from New york
I love this cooktop. So easy to use and the big burner in the middle makes quick work of boing water.
I would recommend this to a friend!
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, March 22, 2023
Hi there! It's a pleasure having you in the Cafe family, and we're delighted to hear you're enjoying the cooktop. We appreciate your comments on the performance of this unit as well. Thanks for leaving us a review! -Sylvia@Cafe
Really disappointed in the cheap quality of plastic knobs that melt. I can’t find a replacement.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, September 29, 2022
Hi there,
Thanks for taking the time to leave a review for your cooktop. So sorry to hear about the issues you've had with the knobs. If you're needing to purchase replacement parts for your unit, you can see the various section breakdowns for it, here: https://www.geapplianceparts.com/store/parts/assembly/CGP95303M1S2
You can view the replacement knobs in the Café Customization section.
We do hope this is helpful. If you've got other questions or concerns, know that you're always free to reach out.
The cook top gas burners work well as expected. The control knobs light up when turned on to show a burner is active. Cleaning the knobs by removing is easy. The cast iron greats are three pieces and are heavy duty. A con is th we stainless steel scratches easy and the shows many marks that cannot be removed without using appropriate methods which will take a significant effort. This is a major distractor on appearance for a unit that has been in service for just 4 months.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, July 29, 2022
Hi there,
Thanks for taking the time to leave a review for your cooktop. We're glad to hear that it's heating well and that you're a big fan of the light up area around the knobs! Sorry to hear about the scratching, we can understand how that'd be disappointing to see. You're free to take a look at this article to see if it helps with those scratches: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16697&_ga=2.11654391.2133713530.1658924115-1822528338.1658924115
If you have other questions or concerns in the future, know that you're always free to reach out.