Customer Reviews for Caf - 30 in. Wide 5 Burner Built-In Gas Cooktop, Customizable with White LED Backlit, Heavy-Duty Knobs - Stainless Steel
Customer Rating
2
Burner tops hard to clean
on December 25, 2023
Posted by: Dee1023
The tops over the burners easily get stained and can’t be cleaned. Only had it less than 2 months and one of the burner tops is ruined!
I would recommend this to a friend!
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, January 8, 2024
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to see the burner tops are scuffed. That is not something we expect.
We are going to take a moment to share this with our design team, that way we can look for improvements we can make going forward. Also, we are going to have one of our agents get in touch over email. This way we can provide some guidance towards this.
We look forward to hearing from you. - Jonathon@Café
Excellent features such as grill snd fifth burner that heats water quickly! A godsend for pasta night! I would recommend this stove! I love to cook, but this stove is the best stove I have ever cooked on!
Works very well and looks great. We love the LED lights under the knobs, which make it very clear which burner is on. The cooktop also comes with a cast iron griddle, which we didn't know... so that was a nice bonus! Burners light up right away.
The quality is poorly made my knobs have metaled, the cushions to hold the grates fall off. The name brand and price not worth it I would not but it again
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Charlie@Cafe, GE_Appliances, September 20, 2023
Hello,
We're sorry to hear that the knob on your stove melted.
We're constantly working to improve our products and will share your feedback with our product team. We know how important it is to have a cooktop that is functional for your needs and we are sorry that we let you down with this model.
Let us know if you have additional questions as we're here and always happy to help! -Charlie@Cafe
We had a loaner stove top in our new home. When oir Cafe became available, it was installed. It was worth the wait. Much faster cooking times and nicer to look at. Anxious to try the griddle.
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, August 31, 2023
Hi,
Thanks for sharing! It's a pleasure having you in the Cafe family and we're thrilled to hear you're enjoying this cooktop. If you have any questions about using the griddle, feel free to call us at 1-800-692-6630. Thanks again for leaving a review!
Lovely to look at, lovely to cook on! Smooth grate surface makes it easy to move cookware around. Powerful burners that bring up the temperature quickly & also lower to hold a simmer. Burner placement is a good use of the space and the light under the burners makes it easy to ensure you don’t leave a burner on accidentally