Customer reviews from cafeappliances.com
Caf - 30" Gas Cooktop - Stainless Steel
Average customer rating
4.4
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
141
4 Stars
28
3 Stars
6
2 Stars
9
1 Star
12
89%of customers recommend this product.
(
150 out of
169)
Customer Reviews for Caf - 30" Gas Cooktop - Stainless Steel
Customer Rating
2
Stove top
on September 20, 2023
Posted by: Allie Liebo
from New Jersey
The quality is poorly made my knobs have metaled, the cushions to hold the grates fall off.
The name brand and price not worth it I would not but it again
The name brand and price not worth it I would not but it again
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Charlie@Cafe, GE_Appliances, September 20, 2023
Hello,
We're sorry to hear that the knob on your stove melted.
We're constantly working to improve our products and will share your feedback with our product team. We know how important it is to have a cooktop that is functional for your needs and we are sorry that we let you down with this model.
Let us know if you have additional questions as we're here and always happy to help! -Charlie@Cafe
We're sorry to hear that the knob on your stove melted.
We're constantly working to improve our products and will share your feedback with our product team. We know how important it is to have a cooktop that is functional for your needs and we are sorry that we let you down with this model.
Let us know if you have additional questions as we're here and always happy to help! -Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great looking and works perfectly
on November 28, 2023
Posted by: Tim K
from San Diego, CA
Works very well and looks great. We love the LED lights under the knobs, which make it very clear which burner is on. The cooktop also comes with a cast iron griddle, which we didn't know... so that was a nice bonus! Burners light up right away.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
good cook top
on June 19, 2024
Posted by: bobot
Every this is good but Cooktop Knob for GE Cafe Gas Stove are made of plastic and if Hot cooking pot touch to Knob it melts. That is bed part of this cook top.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
very nice premium cooktop
on December 17, 2025
Posted by: quinn105
love the setup and center burner for stock pots. also love the dials that lite up. so far, it’s performed well.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Knobs don’t match other appliances
on October 5, 2020
Posted by: Anonymous
from Colorado
The burners rusted within two months and it scratched very easily
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Chris@CafeAppliances, Cafe Appliances, October 12, 2020
We are sorry to hear of this difficulty you are experiencing with your cooktop's burners and knobs. Please reach out to us by email at the following link so that we may review this situation: https://www.geappliances.com/ge/service-and-support/contact.htm
We appreciate your feedback and look forward to hearing from you.
We appreciate your feedback and look forward to hearing from you.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Extremely Disappointed – Poor Quality and Unaccept
on February 26, 2026
Posted by: Maryam
Extremely Disappointed – Poor Quality and Unacceptable Performance
I am beyond frustrated with this GE Profile gas cooktop. I purchased it two years ago, and from day one it has been nothing but problems.
The burners nobs started burning immediately. Now, after only two years — and very light use — one of the knobs is completely not working. This is unacceptable.
I am not someone who cooks heavily every day. I am a single person household and use the cooktop occasionally. How is it possible that a “reputable” brand like GE produces a product that fails this quickly?
For the price I paid, I expected durability, reliability, and quality. Instead, I received a defective and poorly made appliance that is already breaking down. A cooktop should last many years — not fall apart after minimal use.
This experience has seriously damaged my trust in GE as a company. I am extremely disappointed and honestly angry. A brand that markets itself as premium should stand behind its products and ensure basic functionality beyond two years.
I expect GE to take responsibility for this faulty product and provide a proper solution.
I am beyond frustrated with this GE Profile gas cooktop. I purchased it two years ago, and from day one it has been nothing but problems.
The burners nobs started burning immediately. Now, after only two years — and very light use — one of the knobs is completely not working. This is unacceptable.
I am not someone who cooks heavily every day. I am a single person household and use the cooktop occasionally. How is it possible that a “reputable” brand like GE produces a product that fails this quickly?
For the price I paid, I expected durability, reliability, and quality. Instead, I received a defective and poorly made appliance that is already breaking down. A cooktop should last many years — not fall apart after minimal use.
This experience has seriously damaged my trust in GE as a company. I am extremely disappointed and honestly angry. A brand that markets itself as premium should stand behind its products and ensure basic functionality beyond two years.
I expect GE to take responsibility for this faulty product and provide a proper solution.
Response from cafeappliances.comBy Tierra, Café_Appliances, February 27, 2026
We are sorry to hear that the knobs of your cooktop is no longer working. We want to help. Look for an email from us soon, as we'll need more information. Please reply at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Great Burners - Inferior Stainless Surface
on February 3, 2019
Posted by: wholeal
from SoCal
Have been using this cooktop for about 2 weeks. The burners and griddle are all great and what were hoped for. The quality of the stainless is far inferior to what was replaced after 7 hard years of use. Can't imagine the finish of this cooktop maintaining any level of beauty very long. Extremely susceptible to scratching - watch out when removing or replacing the grills after cleaning.
Perhaps the Monogram would have been a better choice. I imagine in a couple years we may find out...
Perhaps the Monogram would have been a better choice. I imagine in a couple years we may find out...
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love my new gas cooktop
on September 8, 2019
Posted by: Suzanne
from Mount Pleasant, SC
Love, love, love my new gas cooktop. Couldn't be happier.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com