Customer reviews from cafeappliances.com
Caf - 30" Gas Cooktop - Stainless Steel
Average customer rating
4.4
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
140
4 Stars
27
3 Stars
6
2 Stars
9
1 Star
12
89%of customers recommend this product.
(
149 out of
168)
Customer Reviews for Caf - 30" Gas Cooktop - Stainless Steel
Customer Rating
1
Control Knobs Melt
on February 21, 2026
Posted by: cstoi
We purchased our cooktop a few years ago. Given the amount we paid for it, I am very disappointed in the quality of the control knobs. They are made of plastic. One melted with a year. Another has now melted. Buyer beware.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Diego, Cafe_Appliances, February 23, 2026
We want to help you with your cooktop knobs being melted. We are going to reach out via email to help you. Please reply at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Extremely Disappointed – Poor Quality and Unaccept
on February 26, 2026
Posted by: Maryam
Extremely Disappointed – Poor Quality and Unacceptable Performance
I am beyond frustrated with this GE Profile gas cooktop. I purchased it two years ago, and from day one it has been nothing but problems.
The burners nobs started burning immediately. Now, after only two years — and very light use — one of the knobs is completely not working. This is unacceptable.
I am not someone who cooks heavily every day. I am a single person household and use the cooktop occasionally. How is it possible that a “reputable” brand like GE produces a product that fails this quickly?
For the price I paid, I expected durability, reliability, and quality. Instead, I received a defective and poorly made appliance that is already breaking down. A cooktop should last many years — not fall apart after minimal use.
This experience has seriously damaged my trust in GE as a company. I am extremely disappointed and honestly angry. A brand that markets itself as premium should stand behind its products and ensure basic functionality beyond two years.
I expect GE to take responsibility for this faulty product and provide a proper solution.
I am beyond frustrated with this GE Profile gas cooktop. I purchased it two years ago, and from day one it has been nothing but problems.
The burners nobs started burning immediately. Now, after only two years — and very light use — one of the knobs is completely not working. This is unacceptable.
I am not someone who cooks heavily every day. I am a single person household and use the cooktop occasionally. How is it possible that a “reputable” brand like GE produces a product that fails this quickly?
For the price I paid, I expected durability, reliability, and quality. Instead, I received a defective and poorly made appliance that is already breaking down. A cooktop should last many years — not fall apart after minimal use.
This experience has seriously damaged my trust in GE as a company. I am extremely disappointed and honestly angry. A brand that markets itself as premium should stand behind its products and ensure basic functionality beyond two years.
I expect GE to take responsibility for this faulty product and provide a proper solution.
Response from cafeappliances.comBy Tierra, Café_Appliances, February 27, 2026
We are sorry to hear that the knobs of your cooktop is no longer working. We want to help. Look for an email from us soon, as we'll need more information. Please reply at your earliest convenience.
Written by a customer while visiting cafeappliances.com