Customer reviews from cafeappliances.com
Caf - 30 in. Wide 5 Burner Built-In Gas Cooktop, Customizable with White LED Backlit, Heavy-Duty Knobs - Stainless Steel
Average customer rating
4.4
(197 Reviews)
Rating breakdown 197 reviews
5 Stars
141
4 Stars
29
3 Stars
6
2 Stars
9
1 Star
12
89%of customers recommend this product.
(
151 out of
170)
Customer Reviews for Caf - 30 in. Wide 5 Burner Built-In Gas Cooktop, Customizable with White LED Backlit, Heavy-Duty Knobs - Stainless Steel
Customer Rating
4
Great product - could be improved
on February 1, 2020
Posted by: Tom61
from Plymouth, Mn
GE website claims guaranteed fitment when going from 30” electric to gas. We updated from Jenn-air downdraft. The width dimension is good but the depth of the GE Cafe is 20-3/4” vs 22” of the Jenn-air or other similar ones.
I read reviews where someone did the exact same upgrade and they claimed a small gap showed between the rim and granite.
I had to have a granite company cut a 3/4” X 22-3/4” piece of granite And
glue to the opening so that the cooktop would be supported on the back side.
glue to the opening so that the cooktop would be supported on the back side.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Looks great. Heavy grates. Looks professional
on January 21, 2020
Posted by: Pickens
from Kansas City, MO
I bought this 2 months ago and do happy I did. Cooks awesome! Easy to clean, but it does scratch easy .
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Received defective unit
on January 13, 2020
Posted by: Fergie
Melting under knobs with first use, smoke coming out.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Chris@CafeAppliances, Cafe Appliances, January 15, 2020
Your feedback is very important to our business and we sincerely apologize for the difficulty with your cooktop. Please email your details to eResponse@geappliances.com, and we’ll be glad to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thank you, again, for your feedback.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful Architecture and Function
on January 7, 2020
Posted by: Madi Hollywood
This cook top not only looks great, but it provides a great cook top to manage all my cooking.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Lots of options
on December 16, 2019
Posted by: Gerard
from Portland, OR
I bought this as part of a total kitchen remodel and the stove top fits in beautifully. The dials are easy to use and it gives a wide range of cooking options.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love this cooktop!
on November 23, 2019
Posted by: Anekona1122
from McKinney, Tx
Cook-top just installed this week. I love it! The features are great and it cooks like a charm!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Excellent Cooktop
on November 16, 2019
Posted by: butler6310
from Houston, TX
Purchased this cook top to replace a perfectly functioning whirlpool 4 burn cooktop, but I really wanted 5 burners and wanted the continuous cook grate. That it comes with a griddle is an absolute bonus.
Confess, it seems there a a lot of negative reviews and I was nervous.
The good:
Cook top fits perfect, looks amazing, and functions as advertised. While I really wish I had a 36" space, I am stuck with 30" but the design of this cook top allows me to put a 12" skillet or pot in the center and 2 10" and 2 8" in the corners with overhanging. If you don't mind if they are slightly not centered you can fit 4 10".
I saw some reviews saying the grate was too far above the flame and therefore insufficient heating was achieved. I have no idea what unit they were reviewing but it wasn't this one. The burners work as expected with the center power burner delivering an amazing performance in bring a large pot of water to boil.
It is easy to clean..
Confess, it seems there a a lot of negative reviews and I was nervous.
The good:
Cook top fits perfect, looks amazing, and functions as advertised. While I really wish I had a 36" space, I am stuck with 30" but the design of this cook top allows me to put a 12" skillet or pot in the center and 2 10" and 2 8" in the corners with overhanging. If you don't mind if they are slightly not centered you can fit 4 10".
I saw some reviews saying the grate was too far above the flame and therefore insufficient heating was achieved. I have no idea what unit they were reviewing but it wasn't this one. The burners work as expected with the center power burner delivering an amazing performance in bring a large pot of water to boil.
It is easy to clean..
Cons:
The dual center burner is fantastic for very low and hot to very hot, however at the medium setting the outer ring sometimes struggles to stay lit and is constantly going out and relighting. This is a result of insufficient gas flow going to the outer ring to keep a steady burn. Not a huge issue but something to be aware of and cook slightly warmer or lower (I usually go slightly lower as it still boils water with just the smaller inner burner)
The dual center burner is fantastic for very low and hot to very hot, however at the medium setting the outer ring sometimes struggles to stay lit and is constantly going out and relighting. This is a result of insufficient gas flow going to the outer ring to keep a steady burn. Not a huge issue but something to be aware of and cook slightly warmer or lower (I usually go slightly lower as it still boils water with just the smaller inner burner)
I saw some reviews saying the lettering rubs off easy. I wash this cook top after every use with 409 or Simple Green and paper towels (some times terry cloths) the letters may wash off eventually, but they haven't yet. BTW while Simple Green gets rid of grease well and smells good, it leaves streaks on the stainless steel and requires a wipe with a water damped rag or paper towel to get rid of the film. Terry cloth & 409 works best.
Some reviews complained about the knobs melting. Not sure how they managed this as I have loaded this thing up with large pots, cook gumbos, etc. with all burners on high and have had no issues with the knobs getting hot, much less melting.
My only complaint is that the little plastic "light" that indicates when the cook top is locked broke almost immediately when I wiped over it. Apparently I either wipe really hard or it is very delicate. This does not affect the performance of the cook top, only the aesthetics
Overall, I am very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
looks good, works well, heats quickly controlled f
on November 1, 2019
Posted by: Mausal
from w Palm Beach FL
Bought it less than a month ago and has already met our expectations for looks, quality of finish, flame and flame control
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com