Customer reviews from cafeappliances.com
Caf - 30" Gas Cooktop - Stainless Steel
Average customer rating
4.5
(187 Reviews)
Rating breakdown 187 reviews
5 Stars
138
4 Stars
27
3 Stars
6
2 Stars
8
1 Star
8
90%of customers recommend this product.
(
149 out of
165)
Customer Reviews for Caf - 30" Gas Cooktop - Stainless Steel
Customer Rating
1
Expired Warranty
on January 31, 2024
Posted by: Anonymous
Was sold a unit with an expired warranty. Shims used to install fell out after 2 months
Response from cafeappliances.comBy Tierra, Cafe_Appliances, February 9, 2024
We completely understand your concern about your cooktop. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Knob issue
on February 7, 2024
Posted by: Skb01
A great cooktop but the plastic knobs is an issue. Knob started melting with in a week.
Response from cafeappliances.comBy Adrian, GE_Appliances, February 13, 2024
We are so sorry to hear that your new cooktop is experiencing issues with the knobs melting. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the center burner
on February 26, 2024
Posted by: LT012
from West Berlin, NJ
We needed to replace the existing cooktop in a recently purchased house. Size was a critical issue as was the need for a high efficiency center burner. The Cafe cooktop checked all of those boxes. So far it has meet all of our expectations.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Knobs are defective
on March 3, 2024
Posted by: Anonymous
We purchased the entire cafe series for our kitchen about 18 months ago and within a few months the knobs started melting on our cooktop. The "gas locked and unlocked" light just fell out too. All of our other products work great except for this one. Not what we expected after how much we spent...
Response from cafeappliances.comBy Tierra, Cafe_Appliances, March 6, 2024
We'd like to help you with your cooktop. A member of our team will reach out to you via email to gather more information. Please respond when you can.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Valves seize
on March 19, 2024
Posted by: GE Cafe Valve Seizes i
I love this cooktop. The center burner is wonderful for anytime you want a fast super hot burner for searing (think perfect scallops). We have had our cooktop for about 5 years and have had no problem until last November when one of the knobs seized. By the time the repairman got here the second knob had frozen. By the time the repairman got the parts and came to fix the first two knobs, the third knob had seized. And then by the time he came to fix the third knob, the fourth knob had seized. The central fifth burner knob is still fine but I feel certain it is due to seize soon as well. I DO NOT allow my stove or burners to get dirty. The valves that were removed look perfect. What is the deal?
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great buy!
on March 20, 2024
Posted by: Kurt1
from Ga
I love the new Cafe cooktop! It was a great buy to pair with my new Cafe wall oven.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love customizing
on April 7, 2024
Posted by: JCAVENER
from Atlanta
Love the contemporary look, the knobs that light up alerting you the gas is on is a fantastic safety feature.
I would recommend this to a friend!
Response from cafeappliances.comBy Charlie, Cafe_Appliances, April 10, 2024
We’re thrilled that you’ve been enjoying your gorgeous cooktop. We're glad to hear that you love the stylish LED knob lighting which shows when burners are on. Also, the extra-large griddle means you can have more cooking with less cookware. We hope you enjoy your cooktop for many years to come.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Top of the line product similar to monogram
on August 21, 2024
Posted by: Yary
from Puerto Rico
Easy to clean and fast to cook with. Improved version from another cafe cooktop stove. The flames are broad so they cover more pots surface area. Griddles are still heavy and thick which it make it more resistant to flames.
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian, GE_Appliances, August 23, 2024
We are so happy that you are loving your new cooktop and its quick response time. This is such a beautiful model with many great cooking features that we are happy to hear you're enjoying. We are honored to have you as a part of the Cafe Appliances family, and we hope you continue to enjoy your cooktop for many years to come!
Written by a customer while visiting cafeappliances.com