Customer reviews from cafeappliances.com
Caf - 36 inches - Externally Vented & Recirculating - Wall Range Hood - Matte Black
Average customer rating
4.4
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
46
4 Stars
8
3 Stars
2
2 Stars
5
1 Star
2
88%of customers recommend this product.
(
49 out of
56)
Customer Reviews for Caf - 36 inches - Externally Vented & Recirculating - Wall Range Hood - Matte Black
Customer Rating
5
Great appliance
on March 4, 2023
Posted by: Cristie87
from Lucerne, IN
Matches the rest of the appliances and does a good job
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Looks beautiful
on December 20, 2022
Posted by: maineratheart
from Long Lake, ME
This vent hood is sleek and beautiful as well as works great. Win win!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Nice vent but…
on September 18, 2022
Posted by: Mrs S
The vent is very nice on high or low but rattles a little on medium speed. Wait to get this fixed.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Works Great
on September 9, 2022
Posted by: ScullyRose
from Roseville, CA
Works great, very effective lighting and fan speeds.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe Range Hood / Fan
on August 26, 2022
Posted by: Jayna
from Roseville, CA
The controls are simple and straight forward, easy to understand. The exhaust fan is very quiet on LOW and works as expected.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features
on August 9, 2022
Posted by: Anonymous
from Rancho Cordova
I did not have a choice in this product. Lennar pre-installed your product into my new home.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
quiet and efficient!
on August 8, 2022
Posted by: grammie b
from Roseville CA
This hood effectively eliminates odor, while not being noisy
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Looks pretty but loud and not really effective
on June 10, 2022
Posted by: MikiA
from Elk Grove, CA
Glass looks really pretty but not functional from a cleaning perspective. Installation by new home builder which said GE PRO install all their own appliances was really generic. It was installed REALLY high which reduces suction and easy usage. Also installed glass above side shelves??? Installer should have questioned if it was correct? Now grouted into backsplash. Also quite loud.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, June 13, 2022
Hello there, thank you so much for taking the time to reach out with this review. We can definitely understand how frustrating it would be to have this hood not quite function has expected, and we are so sorry for the inconvenience this has caused for you.
For a proper installation, the hood should be a maximum of 36" from the cooktop surface. It is also designed to be installed with no cabinets above. More information on this is available on page 2 of the installation instructions, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-2000063-1.PDF
Loud or unusual sounds may have occurred if the improper ducting has been used during installation. This hood requires 6” ducting to perform optimally. Using smaller duct pipe will cause reduced venting. Be sure that you minimize the duct run length and number of transitions and elbows.
We recommend reaching out to our factory service team to see if these issues can be addressed. They can be contacted by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@Cafe
For a proper installation, the hood should be a maximum of 36" from the cooktop surface. It is also designed to be installed with no cabinets above. More information on this is available on page 2 of the installation instructions, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-2000063-1.PDF
Loud or unusual sounds may have occurred if the improper ducting has been used during installation. This hood requires 6” ducting to perform optimally. Using smaller duct pipe will cause reduced venting. Be sure that you minimize the duct run length and number of transitions and elbows.
We recommend reaching out to our factory service team to see if these issues can be addressed. They can be contacted by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com