Customer Reviews for Caf - 30" Electric Induction Cooktop - Stainless Steel
Customer Rating
1
not so great cooktop
on March 8, 2023
Posted by: gtlx
glass induction cooktop chips easily. expected better quality. it also can't be turned on or off with wifi
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, March 13, 2023
Hello! Thank you for providing us with your feedback. We are extremely saddened to hear that your cooktop is already chipping. We know how frustrating this must be. This model cooktop cannot be powered on and off remotely through the SmartHQ app. Again, we apologize about the inconvenience this causes. We appreciate you choosing Cafe Appliances for your home, and we hope you enjoy your cooktop for many years to come. Happy cooking! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
New to Induction Cooking and a bit frustrated
on March 15, 2023
Posted by: NinnyGwin
from Alabama
I should have done some studying before purchase, but my husband wanted it and my sales person suggested it, so I agreed. The first problem was, nobody mentioned that my pots and pans wouldn't work on it. I had to buy new ones. Then when I bought a new set that was compatible, none of the smaller pots or pans will work because of the size of the burners. And its odd that although the smaller pan looks to fit the circle on the stove top, it wont work. But on the very biggest circle, the largest frying pan works but doesn't cover the whole circle. I do like how it heats up quickly and turns off instantly. And I love the look of it. You just need to be aware of the differences in the pots and pans.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Chris246
on April 6, 2023
Posted by: Chris246
from Camillus, NY
Love my new induction stove top. Easy to use, cooks beautifully.
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, April 7, 2023
Hi! Thank you for providing us with your valuable feedback. We are so happy to hear that you are loving your new induction cooktop and its ease of use. This is such a beautiful model with many great cooking features that we hope you're enjoying. We are honored to have you as a part of the Cafe Appliances family, and we hope you enjoy your cooktop for many years to come. Happy cooking! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Chipped super easy
on April 7, 2023
Posted by: Mama D
from Kansas
We love the look of it, and the way it cooks. But for the price of the cooktop, it should not chip as easily as it did!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Haley@Cafe, Café , April 10, 2023
Hello there.
It is great to know that you have enjoyed meals made from this unit. Although, We are extremely saddened to hear that your cooktop is already chipping. We are happy to provide some further guidance to maintaining your cooktop's appearance.
Caring and cleaning your cooktop is equally important to the types of cookware used on your appliance. Page 19 of the user manual will explain more details about cleaners we recommend. Page 16 of the manual will provide all the types of cookware we recommend to use. This manual is linked right here: https://products-salsify.geappliances.com/image/upload/s--IHYJmVlC--/9807ce68368dd388aaea6c017b4c6986ebfaef12.pdf?_ga=2.191336237.620480413.1681133425-1687816061.1677094770
Thank you so much for providing us feedback that we can use in future improvements, it is very helpful to us. -Haley@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Simple to use/learn
on April 19, 2023
Posted by: MikeA2MI
from Michigan
I love the lock to prevent accidental activation of the unit while cleaning.
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, April 25, 2023
Hi there! Thank you for taking the time to provide us with your valuable feedback. We are ecstatic to hear you are loving your new induction cooktop and the locking feature. This is such a beautiful model with many other great features that we're happy to hear you're enjoying. We are honored to have you as a part of the Cafe Appliances family, and we hope you continue to enjoy your new cooktop for many years to come. Happy cooking! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Excited
on June 27, 2023
Posted by: Anonymous
from Manteca CA
I got it yesterday i am so excited. My husband find out about this induction cooktop I never head before sound so cool
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
what a change!
on September 5, 2023
Posted by: fffccc
Excellent cooking features, water boils very fast. Temperature hold is great and consistent across the cooking area. Bluetooth communication with the Smart Hub above turns the fan and lights on once the cooktop is activated and shuts them off 15 minutes after power off.
I would recommend this to a friend!
Response from cafeappliances.comBy Charlie@Cafe, GE_Appliances, September 14, 2023
Hello,
We’re thrilled that you’ve been impressed by your beautiful cooktop; the sensational stainless-steel finish is sure to look fabulous in any kitchen, and we’re so happy that you’ve been enjoying how fast is cooks.
We truly appreciate you choosing Cafe Appliances, and please know we’re here should you ever need assistance. -Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Not impressed
on October 12, 2023
Posted by: Juanita
from Michigan
Our other GE profile was a good stove. I got talked into this one (more expensive). When it was placed, it sat above the counter enough to collect food under. and it still sits up even though we took the strip off to make it sit lower. We caulked it as instructed by the appliance store. the corners are sharp. When wiping the stove and counter area. wipe slow, I already cut myself once. When one burner is on high on the left, you can't use the adjacent burners above it.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy MichaelBatCafe, CafeAppliances, October 13, 2023
Hello,
We’re so sorry to hear that you’ve been less than impressed with your new cooktop. We know how important cooking appliances are in the kitchen, and we understand being upset that it has sharp corners or sits higher above your counter than expected. We are constantly working to make our products better, and we will forward your feedback to our product team so we can continue to improve. Thank you for taking the time to leave us your review, and please know we’re here should you need further assistance. -MichaelB@Café
Written by a customer while visiting cafeappliances.com