I've had my TV since 2018 and have had to have 2 display replacements (one covered by LG, the other they refuse to cover so I'm waiting to order it myself). While the TV is an amazing unit, while it's working, when it goes bad (roughly within 1.5 years) it's bad. And the company doesn't appear to care much about fixing the issues. Performing the pixel refresher, daily, doesn't seem to keep this burn in problem from happening. :(
Response from lg.comBy JaNika Wiley, Social Media, November 15, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG TV. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki