Customer reviews from lg.com
LG - 65" Class - OLED - W8 Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.1
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
18
4 Stars
3
3 Stars
2
2 Stars
2
1 Star
3
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for LG - 65" Class - OLED - W8 Series - 2160p - Smart - 4K UHD TV with HDR
Posted by: Mr Pilot
from Virginia Beach, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent picture, fairly easy to navigate controls
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 1, 2023
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We're grateful that we had the opportunity to be part of your home. If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee
Written by a customer while visiting lg.com
Posted by: Dom2570
from Cape Coral Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 1 month ago and am very happy with it
Written by a customer while visiting lg.com
Posted by: Dirt 53
from iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am so busy I need to take more time to see what all I can do to make it the best
Written by a customer while visiting lg.com
Posted by: ScottW28
from Knoxville, TN
Verified Purchase:Yes
I love the beautiful color and features. The resolution is also a real game changer for movies and sports!
Written by a customer while visiting lg.com
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
I've had my TV since 2018 and have had to have 2 display replacements (one covered by LG, the other they refuse to cover so I'm waiting to order it myself). While the TV is an amazing unit, while it's working, when it goes bad (roughly within 1.5 years) it's bad. And the company doesn't appear to care much about fixing the issues. Performing the pixel refresher, daily, doesn't seem to keep this burn in problem from happening. :(
Response from lg.comBy JaNika Wiley, Social Media, November 15, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG TV. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Agent Taco
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] This TV out of the box was so amazing my guests would Jaw drop every time they walked past it
From the colors to the blacks to the depth, including the refresh rate, and the brightness, it is absolutely beautiful and magnificent. However, the sound bar clarity leaves something to be desired. After a while, the voices are not as clear as they once were, and I will be forced to replace it with an additional sound bar to keep it clear.
From the colors to the blacks to the depth, including the refresh rate, and the brightness, it is absolutely beautiful and magnificent. However, the sound bar clarity leaves something to be desired. After a while, the voices are not as clear as they once were, and I will be forced to replace it with an additional sound bar to keep it clear.
Response from lg.comBy JaNika Wiley, Social Media, October 26, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG soundbar. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: pkemmler
from Culver IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] This television has great color and sound. People are always amazed when they see how thin it is.
Written by a customer while visiting lg.com
Customer Rating
3
Great TV - Need replacement AIO Box
on September 4, 2022
Posted by: Harley899
from Merrimack, NH
Hi There...I have a OLED65WXPUA TV and would like to purchase a replacement AIO box. Where Can I purchase one? Thanks
Quality
3
Features
4
Value
3
Response from lg.comBy Sandy, Social Media, September 6, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #. ^Sandy
Written by a customer while visiting lg.com