Customer reviews from lg.com
LG - 65" Class - OLED - W8 Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.1
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
18
4 Stars
3
3 Stars
2
2 Stars
2
1 Star
3
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for LG - 65" Class - OLED - W8 Series - 2160p - Smart - 4K UHD TV with HDR
Posted by: Ramarathinam
from O Fallon, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased a few weeks ago and cannot be more pleased as to how wonderful this TV is with great clarity and functionality. The sound bar produces amazing sound quality and clarity. A definite must for those that want a great tv!!!!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Perfection accomplished!
on January 9, 2018
Posted by: elmacanon54
from Tijuana,BC
[This review was collected as part of a promotion.] I don't have the words to describe the perfect images I get when watching movies in this masterpiece. I don't go to the movies anymore. I stay home and look at this piece of technological art.
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
All it lacks is 3D, then you have the ultimate TV!
on November 28, 2018
Posted by: Rabuckg
from Lawton, Oklahoma
[This review was collected as part of a promotion.] This is by far the best television LG has ever designed. But too bad it doesn’t have 3-D capability, if it did I would go buy one for Christmas. I’m sure a lot of 3-D fans out there would agree with me. I guess I’ll just hold on to my OLED 65E6P until LG gets smart and reintroduces 3D. One of the dumbest decisions ever coming out of CES. Oh well, their loss. Other than the 3D issue, best TV there is hands down.
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Looks Promising
on January 23, 2018
Posted by: FutureTV
from New York, NY
[This review was collected as part of a promotion.] TV looks good, moderate updates to 2017 version but concerns about HDMI 2.1 adaptability
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
The best tv ever.
on January 10, 2018
Posted by: Gaurangs
[This review was collected as part of a promotion.] Amazing unrivalled color, quality, design and sound.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
2
Not all the apps works with magic remote!
on May 19, 2018
Posted by: Jase298
Hulu doesn’t support magic remote, and that’s a very important app. They should work this out to make it work
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
1
Response from lg.comBy Amber, Customer Service, May 23, 2018
That doesn't sound right. Please reset the TV, remove and reinstall Hulu app and try again. If that does not work, please give us a call at 1-800-243-0000. ^AC
Written by a customer while visiting lg.com
Customer Rating
5
A REAL JAW DROPPER!
on January 11, 2018
Posted by: JoPo
from Claremore, OK
[This review was collected as part of a promotion.] BEEN HOLDING BACK FROM THE W7 THINKING THAT IT WOULD JUST GET BETTER, and NOW IM GLAD I DID BECAUSE THE W8 IS JUST THAT MUCH BETTER WITH THE A9 CHIP AND AI ASSISTANT. CANT WAIT TO POSSIBLY GET ONE! :D
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Sodhi
from Bellevue
Verified Purchase:Yes
[This review was collected as part of a promotion.] Got installed by Magnolia and dead on arrival waiting on parts it has been 3 weeks now without TV.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, December 16, 2019
Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Written by a customer while visiting lg.com