Customer reviews from Mattel Shop
Imaginext - Jurassic World Jurassic Rex Figure - Brown
Average customer rating
3.9
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
23
4 Stars
2
3 Stars
0
2 Stars
3
1 Star
7
71%of customers recommend this product.
(
24 out of
34)
Customer Reviews for Imaginext - Jurassic World Jurassic Rex Figure - Brown
Customer Rating
2
Somewhat disappointed
on December 26, 2018
Posted by: Dave207
from Southern Maine
We bought this for our 4 year old for Christmas. He had seen it at the store and was asking for it everyday for two months. It looked like a great toy, but when we put it together, some of the features didn’t work. The head is too heavy so doesn’t stay upright. The dinosaurs eye protectors also don’t spring open like they’re supposed to.
The fact that our son loves all thing dinosaurs means he’s still playing with it, reagardless of my disappointment, but jus expected more for the price.
The fact that our son loves all thing dinosaurs means he’s still playing with it, reagardless of my disappointment, but jus expected more for the price.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Consumer Services, December 27, 2018
We're so sorry to hear you're having issues with your Imaginext® Jurassic Rex. If you contact our team they would be happy to help! Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: http://bit.ly/2xLj1yG
Written by a customer while visiting Mattel Shop
Customer Rating
5
Literally hours of fun!
on July 30, 2018
Posted by: BabileeNicole
from Weslaco, TX, United States
[This review was collected as part of a promotion.] I cannot tell you how much my 3 year old son enjoys the Jurassic World Jurassic Rex. After setting it up, and building it for him, he just fell in LOVE with the Rex. He is obsessed with dinosaurs. He has been playing with his new toy for hours. Keeps him happy and keeps his imagination strong. He already makes up his own scenarios.
The set up itself wasn't hard at all, easy assembly. Just click in place. And batteries were not included, but not a problem.
The set up itself wasn't hard at all, easy assembly. Just click in place. And batteries were not included, but not a problem.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
4
Realistic Dinosaur and Great Accessories!
on July 31, 2018
Posted by: Sherilynn05
from Grand Rapids, MI
[This review was collected as part of a promotion.] My son is 3, and was very excited about his Jurassic World dinosaur play set. The dinosaur is huge! He has really neat features, like being able to open his mouth and “eat” things, his eyes light up and he makes roaring noises. My son likes to pretend the dinosaur is eating the little man figurine it came with. He’s also very into the Jeep that came along with the set, as the Jeep looks realistic. The only downfall is the dinosaur is a little top-heavy and falls over on his head sometimes. My son isn’t bothered by it, though! All around, a really fun toy with great features and fun accessories!
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
1
Already broken
on December 31, 2018
Posted by: Victoriastill
from Deltona, Florida
My son received this gift from Santa, it was one of his most wanted toys. My son was not playing aggressively with the toy and after about 10-15 minutes of playing with it the handle that causes the mouth to open broke, making the chomping action useless. We have other imaginenext toys and this is not the quality that we would expect from this brand or from the price we paid. I’m very upset.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel, Consumer Services, January 2, 2019
We're so sorry for this disappointing experience! Please reach out to our Consumer Services team for assistance. Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://fp-fami.ly/2KPpSim
Written by a customer while visiting Mattel Shop
Customer Rating
2
Pretty cool T-Rex!
on February 5, 2019
Posted by: A deeply saddened mommy
from San Antonio, Texas
My son had been asking for the "Big T-Rex" for months. Santa wasn't able to get it, but the birthday fairy was!! He was so excited (keep in mind months of anticipation) for a now 3 year old...dreams come true! However, within a few hours of play...broken. The handle that open/closes the mouth stopped working. We paid way to much money to see him cry on his birthday because the "Big T-Rex is broken".
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel, Consumer Services, February 6, 2019
We're so sorry the handle stopped working on your son's T-Rex! Our Consumer Services teal would like the opportunity to help! Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://fp-fami.ly/2KPpSim
Written by a customer while visiting Mattel Shop
Customer Rating
5
So many fun ways to play!
on August 28, 2018
Posted by: Ashleigh
from Aurora, NY
[This review was collected as part of a promotion.] My son is in love with this Jurassic Park Imaginext toy. It’s HUGE which makes it even more awesome than it already is. He figured out all of the features on it pretty easily. I love that it has an on/off switch. It was very easy to put together also! No flimsy pieces.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
5
Really Amazing Toy
on August 31, 2018
Posted by: lili677
from Port Charlotte, FL, United States
[This review was collected as part of a promotion.] I received this last month as a gift for my son. Never did I expect it to be so big! The dinosaur has a functional mouth. He bends down to pick the Jeep up, he makes sounds and his eyes change colors. It is so easy to put together and very, very large. My son plays with this every day (and so do I!)
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
1
Terrible
on December 26, 2018
Posted by: Amyseriene
from New York New York
My little brother got this from “Santa” and it was already broken by that night.he was very careful with it so this was a surprise it suddenly it was broken in the handle and it does not even do anything really,would not recommend
No, I would not recommend this to a friend.
Response from Mattel ShopBy Consumer Services, December 27, 2018
We're so sorry to hear you're having issues with your Imaginext® Jurassic Rex. If you contact our team they would be happy to help! Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: http://bit.ly/2xLj1yG
Written by a customer while visiting Mattel Shop