Our daughter is small for her class as a 5 year old and though she is loving it, she’s too big for it. The seat adjusts but doesn’t really make much difference. Not sure if we will keep it. With her struggling to pedal I expect she won’t love it for long.
Response from Mattel ShopBy Consumer Services, December 17, 2018
We are sorry to hear that! Please know we have passed along your comments to our design teams for future consideration.
Purchased this for my nephew for his birthday , after assembling it together we realized that the handlebar doesn’t work when steering. So when you have to collect alphabets when playing the game you won’t be able to move left or right. Not sure if we should get a replacement or just get our money back.
Response from Mattel ShopBy Mattel, Consumer Services, November 12, 2018
Please reach out to our Consumer Services team for help! Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://fp-fami.ly/2KPpSim
[This review was collected as part of a promotion.] I have a galaxy s8 with android oreo and the app says it non compatible with my phone?.....its the newest android
Response from Mattel ShopBy Mattel, Consumer Services, May 7, 2018
The Smart Cycle app is not compatible with mobile phones. For more information on compatible tablets or TV's, please contact our team at 800-432-5437. Support is available Mon.- Fri., from 9:00 a.m. - 6:00 p.m. EST.
My 4 yr old loves it. It's simple, uncomplicated perfect for a young child. She pedals her brains out and does all the interactive stuff all on her own without needing me to assist her. Downloaded all the apps to both AppleTV and an iPad the bluetooth connection is effortless and best of all no wires! I just wish there was more content and more learning toys like this.
We bought this initially for our son with special needs as he is dependent on technology and needs to work on keeping his head up and moving his legs- it was a total win. Our youngest also absolutely loves pedaling and playing the games- definitely helped us survive the many cold and snowy days this winter! It was so great for our oldest that we bought a 2nd for our parents house. He’s outgrowing it and we will be devastated when he does as he uses it every day and in therapy!
An far distance uncle gift DRP30 turned out to be a waste of time for me trying(still) to download the app to our existing tabs and ipads. The device did not even have conventional connection for direct connect, worst case.
mfg should have include tab and include the price. INCONV.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel, Consumer Services, January 9, 2018
We're so sorry your having issues with your Smart Cycle! Our Consumer Services Team would be happy to help you! You can find our contact information here: http://fpfami.ly/08d5
My twin boys LOVE THIS TOY! It’s so fun to watch them coach one another through the learning pathways! We limit screen time but they incorporate the bike into all kinds of makebelieve games! So fun!