Customer reviews from Mattel Shop
Fisher-Price - Think & Learn Smart Cycle - White/Gray/Red
Average customer rating
3
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
22
4 Stars
2
3 Stars
5
2 Stars
3
1 Star
22
54%of customers recommend this product.
(
27 out of
50)
Customer Reviews for Fisher-Price - Think & Learn Smart Cycle - White/Gray/Red
Customer Rating
1
App doesn't work
on December 28, 2020
Posted by: Arod
from Houston tx
[This review was collected as part of a promotion.] 124$ and the app doesn't work. When will ot ne fixed
No, I would not recommend this to a friend.
Response from Mattel ShopBy mattel, December 30, 2020
We're sorry your app isn't working properly! Please reach out to our Customer Service team, and we'll be more than happy to help! Phone support is available at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
3
works great IF you can get it to work
on December 28, 2020
Posted by: Mimi L
from Delaware
When we got this to work, it easily became the best present ever. We wish they made this for adults because the games are so interactive and easy to use. BUT the only free game that FP released for this is Smart Cycle Mission Tech City. It is only available on IPad (and maybe other tablets). It was not available through our amazon fire stick or tv internet download. Other compatible apps require the in-app purchase to play, but they are on amazon fire stick for download.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
1
Doesn't work.
on December 27, 2020
Posted by: McAtee
from Minneapolis
I have high speed internet, a 10 inch Kindle Fire Kids edition, and a brand new paperweight.
Bluetooth is on, intent connected; just doesn't actually acknowledge the game.
Thanks for the anticlimactic Christmas.
2020 does it again.
2020 does it again.
No, I would not recommend this to a friend.
Response from Mattel ShopBy mattel, December 28, 2020
We're sincerely sorry your Smart Cycle isn't working properly! Please reach out to our Customer Service team, and we'll be more than happy to help! Phone support is available at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
3
Seems to 'work'...
on December 27, 2020
Posted by: ThePappy
from Sf bay, California
My child likes this toy and everything in the app seems to work. However, there is zero resistance on the pedals so the spin freely and this is a bummer. If there was a way to slow pedal spin the toy would be far superior and hold my 3 year olds attention for much longer.
No, I would not recommend this to a friend.
Written by a customer while visiting Mattel Shop
Customer Rating
2
3-6 very misleading & IAP is terrible for Apps
on December 26, 2020
Posted by: lucas200400
from Medford, OR
Google doesn't treat IAP in a friendly way for parents so I have to buy per kid with the Google Family setup.
Also, my 5yr old is vastly larger than what is considered of a 6yr old. So, he doesn't even fit it. Please just say overall sizes for kids that fit it, like you would for an adult!
Lastly the Bluetooth setup sucks, you have to clear the app from the background of each tablet in order for the next app to work. With newer versions of Android, you also have to give proper permissions first for it to work. The app doesn't ask for permissions correctly.
No, I would not recommend this to a friend.
Written by a customer while visiting Mattel Shop
Customer Rating
5
Instruction booklet
on December 10, 2020
Posted by: KBD91
from Texas
We have this and love it! We lost the instruction book in a move and wanted to look at all the features again. Is there a way to do this?
I would recommend this to a friend!
Response from Mattel ShopBy mattel, December 11, 2020
You can view the instructions here or on our Service Site: https://service.mattel.com/instruction_sheets/DRP30-0970.pdf .
Written by a customer while visiting Mattel Shop
Customer Rating
5
Love this!
on December 7, 2020
Posted by: mreeves
from Fort Worth, Texas
This bike is easy to use and keeps my toddler entertained!
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
5
Love it!
on December 6, 2020
Posted by: Adnisak
from Denver, CO
We’ve had this for 2 years and now during covid, it’s been incredibly handy!
I wish more apps were included for the price, but the free one that is included has been enough for our daughter. We had some issues initially with the pedals not registering correctly on the app- we emailed FP and were given some instructions to take it apart and put back together and that did the trick! We have not had any connection/Bluetooth issues. Everyone loves it and calls it a mini Peloton!
I wish more apps were included for the price, but the free one that is included has been enough for our daughter. We had some issues initially with the pedals not registering correctly on the app- we emailed FP and were given some instructions to take it apart and put back together and that did the trick! We have not had any connection/Bluetooth issues. Everyone loves it and calls it a mini Peloton!
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop