Customer reviews from shop.mattel.com / fisher-price.mattel.com
Fisher-Price - Think & Learn Smart Cycle - White/Gray/Red
Average customer rating
3
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
22
4 Stars
2
3 Stars
5
2 Stars
3
1 Star
22
54%of customers recommend this product.
(
27 out of
50)
Customer Reviews for Fisher-Price - Think & Learn Smart Cycle - White/Gray/Red
Customer Rating
1
This product stinks
on January 3, 2019
Posted by: JimOM
from Chicago, IL
There is nothing Fisher Price got right on this toy, except for the fact they are charging a ton of money for it. Read the reviews below....pedals don't work, steering doesn't work. Mine will only connect to the Bluetooth for 60 seconds at a time, kind of defeats the purpose, right? Oh, and if you download any of the "free" games, you get the privilege of paying another $7 to play it. I will avoid FP at all cost in the future. Thanks for ruining my kid's Xmas with your crummy product!
No, I would not recommend this to a friend.
Response from shop.mattel.com / fisher-price.mattel.comBy Mattel, Consumer Services, January 4, 2019
We apologize for the frustrating experience you've had with the Smart Cycle. If you haven't done so already, please reach out directly to our Consumer Services team for assistance. You can find all of our contact information here: https://fp-fami.ly/2KPpSim
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
4
Fantastic!
on March 28, 2018
Posted by: edoriv
from NJ
My 4 yr old loves it. It's simple, uncomplicated perfect for a young child. She pedals her brains out and does all the interactive stuff all on her own without needing me to assist her. Downloaded all the apps to both AppleTV and an iPad the bluetooth connection is effortless and best of all no wires! I just wish there was more content and more learning toys like this.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
3
Easy assembly but has issues
on December 30, 2018
Posted by: Abbie2012
from West Virginia
I bought this for my kids for Christmas. They have been so eager to play with it. My son loves pretending he's riding a motorcycle. The assembly was easy and it seems very sturdy. However, right away, the handlebars will not steer. All other connections seem to work. I disconnected and cleaned to connector and it still will not steer. It really defeats the whole purpose of the games. May be looking into an exchange of possible.
I would recommend this to a friend!
Response from shop.mattel.com / fisher-price.mattel.comBy Mattel, Consumer Services, December 31, 2018
We're sorry to hear this and we'd be happy to help! Please give us a call at: 800-432-5437. Support is available Mon.- Fri., from 9:00 a.m. - 6:00 p.m. EST. to help!
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
5
Fun and beneficial
on December 2, 2017
Posted by: HKShelly
from California, United States
$5 online software keep experiences fresh. THE MOST important toy I have ever seen. Pedaling and active steering is required!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
5
Fun Learning and fantasy play!
on December 6, 2017
Posted by: PeachTreeMom
from Atlanta, GA, United States
My twin boys LOVE THIS TOY! It’s so fun to watch them coach one another through the learning pathways! We limit screen time but they incorporate the bike into all kinds of makebelieve games! So fun!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
1
App doesn't work on Amazon or Apple products,
on January 5, 2019
Posted by: Momma1218
from Philadelphia
Tried the app on several devices, none worked, the bike sucks without having the interactive screen. Now it collects dust.
I
I
No, I would not recommend this to a friend.
Response from shop.mattel.com / fisher-price.mattel.comBy Mattel, Consumer Services, January 7, 2019
We'd be happy to go over the list of all compatible devices with you. Please give our team a call at 800-432-5437. Support is available Mon.- Fri., from 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
1
Inaccurate device listing
on December 23, 2018
Posted by: Ray S
from Michigan
No idea if the product works or not. The Amazon App store has removed these apps from the store. If you plan to play this on a Kindle device, do not purchase. Found on a day before Christmas that this toy will not work. Thanks, Fisher-Price.
No, I would not recommend this to a friend.
Response from shop.mattel.com / fisher-price.mattel.comBy Consumer Services, December 24, 2018
We confirmed the Think & Learn Smart Cycle® apps are still available on the Amazon App Store. Please give our team a call so they can walk you through the necessary troubleshooting. Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: http://bit.ly/2xLj1yG
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
2
DO NOT BUY THIS
on December 31, 2018
Posted by: TripleDogDadU26
Bought this for Christmas, handlebars did not steer. Exchanged for a new one at the store....same thing, handlebars do not steer. Everything else works fine.
This is terrible quality control from the manufacture.
No, I would not recommend this to a friend.
Response from shop.mattel.com / fisher-price.mattel.comBy Mattel, Consumer Services, January 2, 2019
We're so sorry for the handle bars will not steer. Our Consumer Services team would be happy to help! Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://fp-fami.ly/2KPpSim
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com