Customer reviews from shop.mattel.com / fisher-price.mattel.com
Fisher-Price - Think & Learn Smart Cycle - White/Gray/Red
Average customer rating
3
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
22
4 Stars
2
3 Stars
5
2 Stars
3
1 Star
22
54%of customers recommend this product.
(
27 out of
50)
Customer Reviews for Fisher-Price - Think & Learn Smart Cycle - White/Gray/Red
Customer Rating
1
Does not connect
on April 22, 2020
Posted by: Lindsey82
from Wilmington, NC
We bought this for out daughter for Christmas and it has major issues connecting to Fire Tablet and when it finally does it disconnects within minutes. We even bought a newer tablet that is listed as being compatible and still nothing. It's been awful as our 4 year old doesn't understand why her bike doesnt work.
No, I would not recommend this to a friend.
Response from shop.mattel.com / fisher-price.mattel.comBy mattel, April 27, 2020
We're truly sorry for your frustrating experience! That's definitely not the experience we want for your family! Please reach out to our team, and we'll be more than happy to help! Phone support is available at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
5
Fun Active Virtual Reality Learning!
on October 12, 2017
Posted by: Sojourner
from Raleigh, NC, United States
I just received my 3 SmartCycles, I watched the assembly video and it took about 10 -15 minutes to put together and synchronizing to our iPad and AppleTV was SO EASY I was surprised. The kids loved the fun interactive environments and attention to detail and clever character development. As one child played the others watched in delight and wanted their turn. I cant wait to give two to friends for Christmas! One of the best "toys" I've ever seen-game changer kids are already going crazy for!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
1
Poor
on November 9, 2018
Posted by: Minnie1985
from Atlanta
Purchased this for my nephew for his birthday , after assembling it together we realized that the handlebar doesn’t work when steering. So when you have to collect alphabets when playing the game you won’t be able to move left or right. Not sure if we should get a replacement or just get our money back.
Response from shop.mattel.com / fisher-price.mattel.comBy Mattel, Consumer Services, November 12, 2018
Please reach out to our Consumer Services team for help! Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://fp-fami.ly/2KPpSim
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
5
Active, Playful, Learning!! Does It All!!
on November 29, 2017
Posted by: LiteracyFan
from Raleigh, NC, United States
I like toys that combine activity with imagination, and build skills and familiarity with letters, numbers, etc without being overly “educational” and boring. Smart Cycle is super fun, the kids I know LOVE it and keep coming back to it, and it’s great to see them exercising while learning and laughing. No guilt, super safe, easy to set up...who can ask for more??
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
5
Our family LOVES Smart Cycle!!
on November 29, 2017
Posted by: Odie10
from Raleigh, NC
This toy is AMAZING!!! My son loves it and I feel great knowing he’s getting both exercise and learning on a sturdy, high-quality product. We let him play in the evenings after it gets dark outside and he’ll tucker himself right out before bed, having a blast the whole time. The Mission to Tech City is a particular favorite and the graphics are incredible across the board! Works seemlessly with our Apple TV. Can’t say enough good things about Smart Cycle. Thank you Fisher-Price for one of our family’s favorite toys!!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
1
Terrible product
on November 3, 2020
Posted by: Mommy of 2 beautiful soul
from Georgia
I bought this for my son and he was able to play on 3 times and then it just stopped connecting to his iPad. Very very angry because I feel like I just threw money away on a piece of junk toy. Would have thought fisher price would have it together and figured out by now but guess not guess they just like sell terrible products and ruining kids big days and Christmas. And basically stealing our money for products that doesn’t work. Very unhappy mom. Don’t think I will be purchasing fisher price products any money it alway a disappointment in the quality or doesn’t work or something broke before my children very get to play with there new toys. And I wish I could give this products no stars.
No, I would not recommend this to a friend.
Response from shop.mattel.com / fisher-price.mattel.comBy mattel, November 4, 2020
We're sincerely sorry you're experiencing issues connecting your Smart Cycle to your iPad! Please reach out to our Customer Service team, and we'll be more than happy to help! Phone support is available at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
3
Not really sized for 5-6 year olds
on December 16, 2018
Posted by: NHRTampa
from Tampa FL
Our daughter is small for her class as a 5 year old and though she is loving it, she’s too big for it. The seat adjusts but doesn’t really make much difference. Not sure if we will keep it. With her struggling to pedal I expect she won’t love it for long.
Response from shop.mattel.com / fisher-price.mattel.comBy Consumer Services, December 17, 2018
We are sorry to hear that! Please know we have passed along your comments to our design teams for future consideration.
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
1
Steering not working
on December 29, 2018
Posted by: Nikjkershaw
from Cranston RI
Everything work except the steering doesn’t control games. All the buttons work but not the steering. It could be user error I contacted fisher price support to help but they didn’t attempt to trouble shoot just sent me out new set of handle bars. I’ve connected the new handle bars but still have the same issue
No, I would not recommend this to a friend.
Response from shop.mattel.com / fisher-price.mattel.comBy Consumer Services, December 30, 2018
We're so sorry to hear the new handle bars did not fix the issue you're experiencing. If you contact our team we'll be happy to help get this taken care of for you. Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: http://bit.ly/2xLj1yG
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com