Customer reviews from shop.mattel.com / fisher-price.mattel.com
Fisher-Price - Think & Learn Smart Cycle - White/Gray/Red
Average customer rating
3
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
22
4 Stars
2
3 Stars
5
2 Stars
3
1 Star
22
54%of customers recommend this product.
(
27 out of
50)
Customer Reviews for Fisher-Price - Think & Learn Smart Cycle - White/Gray/Red
Customer Rating
3
Seems to 'work'...
on December 27, 2020
Posted by: ThePappy
from Sf bay, California
My child likes this toy and everything in the app seems to work. However, there is zero resistance on the pedals so the spin freely and this is a bummer. If there was a way to slow pedal spin the toy would be far superior and hold my 3 year olds attention for much longer.
No, I would not recommend this to a friend.
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
5
Perfect for tall 3 yr old
on December 25, 2018
Posted by: Magpie2
from Atlanta, GA
[This review was collected as part of a promotion.] Granddaughter just turned 3 and is tall for age. She just reaches peddals and just understands starting level. She is LOVING this toy. Very easy to assemble. Works great on Android tablet. Works on Firetv too but must be 2nd generation. She squeals and peddals like crazy to pass other cars laughing the whole time. Educational elements are perfect for her age and well thought out. Excellent experience with this gift.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
5
Favorite Christmas gift
on December 25, 2018
Posted by: Scooter Mom
from Detroit, Michigan
I got this for my 3yr old son for Christmas. He got it a few days early as I wanted to make sure it would work properly so he could play it on my fire tv. He has played it everyday since I put it together. Thought I had an issue once because he would pedal but the character wasn’t moving. I realized I didn’t tighten the screws to the pedal good enough, easy fix. My only issue is the app freezing sometimes where I would have to restart my fire tv completely for it to work. Other than that he loves it, I’m happy he enjoys it.
I would recommend this to a friend!
Response from shop.mattel.com / fisher-price.mattel.comBy Consumer Services, December 26, 2018
We're so happy to hear your son is enjoying his new Smart Cycle! I'm sorry you're having some trouble with the app. If you try uninstalling and reinstalling the app this should resolve the issue you're experiencing. If you continue to have trouble, please feel free to reach out to our team for further assistance. You can find all of our contact information here: http://bit.ly/2xLj1yG
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
5
Love it!
on December 6, 2020
Posted by: Adnisak
from Denver, CO
We’ve had this for 2 years and now during covid, it’s been incredibly handy!
I wish more apps were included for the price, but the free one that is included has been enough for our daughter. We had some issues initially with the pedals not registering correctly on the app- we emailed FP and were given some instructions to take it apart and put back together and that did the trick! We have not had any connection/Bluetooth issues. Everyone loves it and calls it a mini Peloton!
I wish more apps were included for the price, but the free one that is included has been enough for our daughter. We had some issues initially with the pedals not registering correctly on the app- we emailed FP and were given some instructions to take it apart and put back together and that did the trick! We have not had any connection/Bluetooth issues. Everyone loves it and calls it a mini Peloton!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
1
Doesn't work.
on December 27, 2020
Posted by: McAtee
from Minneapolis
I have high speed internet, a 10 inch Kindle Fire Kids edition, and a brand new paperweight.
Bluetooth is on, intent connected; just doesn't actually acknowledge the game.
Thanks for the anticlimactic Christmas.
2020 does it again.
2020 does it again.
No, I would not recommend this to a friend.
Response from shop.mattel.com / fisher-price.mattel.comBy mattel, December 28, 2020
We're sincerely sorry your Smart Cycle isn't working properly! Please reach out to our Customer Service team, and we'll be more than happy to help! Phone support is available at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
1
Terrible App Policy
on March 1, 2019
Posted by: Disappointed Dad38
from Rochester, NY
3 of the 4 apps require in-app purchases to do ANYTHING. This is terrible because A. The apps do nothing without the in-app purchase and B. In-app purchases prevent family sharing so my kids can’t both use the apps that I broke down and bought. Given that they do literally nothing without the in-app purchase, they should just have an honest, up-front cost and be able to be shared via family purchases.
Response from shop.mattel.com / fisher-price.mattel.comBy Mattel, Consumer Services, March 4, 2019
We're sorry to hear that the Smart Cycle has not met your family's expectations, and we apologize for any disappointment. Thank you for taking the time to share your feedback with us.
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
5
My son loves it!
on March 31, 2020
Posted by: Kayla B
from Virginia
I bought this for my son for Christmas, and he absolutely loves it! He plays the game that came with it, but I believe you can download other games in the app. I love that it keeps him active while still being able to play his Amazon Fire tablet.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
1
DRP30
on December 30, 2017
Posted by: Vincent
from Memphis, TN
An far distance uncle gift DRP30 turned out to be a waste of time for me trying(still) to download the app to our existing tabs and ipads. The device did not even have conventional connection for direct connect, worst case.
mfg should have include tab and include the price. INCONV.
No, I would not recommend this to a friend.
Response from shop.mattel.com / fisher-price.mattel.comBy Mattel, Consumer Services, January 9, 2018
We're so sorry your having issues with your Smart Cycle! Our Consumer Services Team would be happy to help you! You can find our contact information here: http://fpfami.ly/08d5
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com