Customer reviews from Mattel Shop
Fisher-Price - Think & Learn Smart Cycle - White/Gray/Red
Average customer rating
3
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
22
4 Stars
2
3 Stars
5
2 Stars
3
1 Star
22
54%of customers recommend this product.
(
27 out of
50)
Customer Reviews for Fisher-Price - Think & Learn Smart Cycle - White/Gray/Red
Customer Rating
1
Terrible product
on November 3, 2020
Posted by: Mommy of 2 beautiful soul
from Georgia
I bought this for my son and he was able to play on 3 times and then it just stopped connecting to his iPad. Very very angry because I feel like I just threw money away on a piece of junk toy. Would have thought fisher price would have it together and figured out by now but guess not guess they just like sell terrible products and ruining kids big days and Christmas. And basically stealing our money for products that doesn’t work. Very unhappy mom. Don’t think I will be purchasing fisher price products any money it alway a disappointment in the quality or doesn’t work or something broke before my children very get to play with there new toys. And I wish I could give this products no stars.
No, I would not recommend this to a friend.
Response from Mattel ShopBy mattel, November 4, 2020
We're sincerely sorry you're experiencing issues connecting your Smart Cycle to your iPad! Please reach out to our Customer Service team, and we'll be more than happy to help! Phone support is available at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
5
My kiddo loves it!
on May 18, 2020
Posted by: Motherknowsbest
from Seattle, wa
We have had this bike for over a year and my son has loved it from day 1! He was 4 when we bought it and is almost 6 now. He is constantly playing it when he has too much energy and needs to burn it off in a productive way! He loves switching between the original game, blaze, and hot wheels. This bike is amazing and we will be sad when he outgrows it.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
1
Does not connect
on April 22, 2020
Posted by: Lindsey82
from Wilmington, NC
We bought this for out daughter for Christmas and it has major issues connecting to Fire Tablet and when it finally does it disconnects within minutes. We even bought a newer tablet that is listed as being compatible and still nothing. It's been awful as our 4 year old doesn't understand why her bike doesnt work.
No, I would not recommend this to a friend.
Response from Mattel ShopBy mattel, April 27, 2020
We're truly sorry for your frustrating experience! That's definitely not the experience we want for your family! Please reach out to our team, and we'll be more than happy to help! Phone support is available at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
3
Pedal Problems
on April 18, 2020
Posted by: Jazzazure
from Sudbury, ON
My son loves this toy. That said, having major issues with right pedal. It keeps flying off! Of course manual doesn't show how to fix or reapply pedal itself. I want a new pedal and some instruction on how to install the pedal itself!
No, I would not recommend this to a friend.
Response from Mattel ShopBy mattel, April 20, 2020
We're sorry you're experiencing pedal issues. Please reach out to our team, and we'll be more than happy to help! Phone support is available at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
5
My son loves it!
on March 31, 2020
Posted by: Kayla B
from Virginia
I bought this for my son for Christmas, and he absolutely loves it! He plays the game that came with it, but I believe you can download other games in the app. I love that it keeps him active while still being able to play his Amazon Fire tablet.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
5
Son’s favorite toy!
on February 25, 2020
Posted by: Cyclefan123
from Connecticut
I am so sad to see all of the negative reviews for this bike. Ours works perfectly and our four year old son rides his every day and loves it! We have never had any problems with the apps or connectivity, using an iPad. It tires him out and teaches him, what’s not to love?
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
5
Love this bike!!
on February 9, 2020
Posted by: Diana15
from Little Chute, WI
[This review was collected as part of a promotion.] My granddaughter can’t get enough of this bike. The graphics are great, she maintains incredible focus on the task at hand and has really picked up on her letters and a couple “first on-site”words all in 7 weeks! Wish I had purchased sooner. This has quickly become part of our daily routine, which is ok in the winter.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
5
Great Product
on February 7, 2020
Posted by: Carla71
from Damariscotta, Maine
I purchased TWO of the these for twin grandchildren. They work great. Mine are very user friendly. You have to make sure you are using compatible devise and it is extremely easy to set up. The twins have had this for two years now. They use it a lot and it keeps the occupied for hours. I would recommend all buyers to fully read instructions or to call the help desk.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop