Customer reviews from lg.com
LG - gram 15.6" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 2 x 512GB Solid State Drive
Average customer rating
4.6
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
45
4 Stars
12
3 Stars
3
2 Stars
0
1 Star
1
96%of customers recommend this product.
(
55 out of
57)
Customer Reviews for LG - gram 15.6" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 2 x 512GB Solid State Drive
Customer Rating
5
so far, so good
on August 2, 2019
Posted by: raksiam1
from Arlington, VA
[This review was collected as part of a promotion.] Got an open box deal on ebay so I got this at a substantial discount. Just spent a few hours installing updates and software. Very impressed. It is unbelievably lightweight. Screen is huge. I am used to 13" laptops and a 12.5" Chromebook so this big widescreen seems almost too big. Keyboard feels good. A bit disappointed that LG didn't put TB3 on all of these i7 models. Also wish they would have just used USB-C charging. But overall it seems like a great machine
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: DaveF48
from Orange County, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I doid a ton of research before buying a new laptop. I wanted lightweight and fast. The LG Gram delivers extremely well on both counts. Some of the review I read complained about battery life, but my laptop does great. I get about 12-14 hours on a full charge, running it down to just below 20% I'm extremely happy with my purchase. It was expensive, but definitely worth it.
Pros: battery, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: BobMat
from Nashville,TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am really pleased with the unit, and it has become my primary computer now, rather than the laptop I used to use. Battery lasts for 8+ hours, good screen, and it works fast. I take it on vacation as it is so light, yet it has a nice large easy to read screen. It can also use a big screen LG television as its display which was a pleasant bonus.
Pros: battery, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Defective laptop
on May 10, 2021
Posted by: kathy11
used for 1 day, and now cannot turn on. loaded office 365 and personal data.
Pros: Features/Settings
No, I would not recommend this to a friend.
Response from lg.comBy ^DLI, LGE Social Media, May 11, 2021
We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Beyond my expectations
on July 27, 2021
Posted by: Fred H
from San Francisco, CA
[This review was collected as part of a promotion.] My LG Gram 17inch laptop in action far surpasses what I was expecting. Lightweight, but sturdy. Impressive graphics for a productivity computer. Fast - to load, to sign-in, to go online and load web sites, and perform complex office needs quickly. Working with image editors and video editor is not quite as fast, but remains effortless. The community support site (now on facebook) is a bit lacking, and as for online technical support, very limited. Despite that this laptop is a winner.
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com