All I can say if you are thinking about buying this, DO IT. Best investment we have made in a while. It does everything all in one pot, Outstanding such a great idea, I absolutely love it. The pot is all metal with a non stick coating. It will not break like the older ones. This thing “Rocks” Nuff Said.
Written by a customer while visiting cuisinart.com
This cooker never came up to temp. Ran 11 Degree F below what it should . After 12 hours of running, the food was not cooked. The lid does not seal in the steam . Was unsure of the food so I trash can it. I not going to get sick try to eat food that is under cook for that time . Lucky for me I still have my 35 year old Slow Cooker that just a High and Low Setting. It so old that it was made in the Good Old USA.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
I replaced my crockpot after 20 years. The quality of this slow cooker is not the quality I thought it would be for the price. The outside seems cheap. It looks like it will dent easily.
Written by a customer while visiting cuisinart.com
I used it once on a 2.5lb pot roast on low for 8 hours and needed 2 more hours. So 10 hours for a small roast. Not good. I used it again on a 2.5lb roast on high for 4 hours. The meat was not tender so i threw it in the oven, which is what I'll be doing from now on and save this overpriced thing for beans.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, October 21, 2024
Hello- We are so sorry to hear your MSC-800 isn't heating properly. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900104723. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com