Customer reviews from cuisinart.com
Cuisinart - Chef's Classic 17-Piece Cookware Set - Black
Average customer rating
4.4
(951 Reviews)
Rating breakdown 951 reviews
5 Stars
648
4 Stars
148
3 Stars
76
2 Stars
32
1 Star
47
86%of customers recommend this product.
(
659 out of
767)
Customer Reviews for Cuisinart - Chef's Classic 17-Piece Cookware Set - Black
Customer Rating
1
Non-Stick lasted less than a year
on June 22, 2025
Posted by: RichF91
Gender:Male
I make an omelette most morning and at first the 8" non-stick coating worked great. But now, less than a year after I purchased the set, eggs stick to pan, even though I use a fair amount of butter on the pan.
The pan may have been in the dishwasher once or twice in the last year, mostly it is handwashed using a soft nylon brush and typical dishwashing soap.
I tried to contact Cuisinart but the form required serial numbers, etc which do not apply to a set of pots and pans. I'll call them this week see if I can get warranty replacement.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, July 8, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your ccokware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900320897. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your ccokware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900320897. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
1
Food sticks
on May 29, 2025
Posted by: Cryinglady
Gender:Female
Everything stick to these pans. They are the worst pot and pan set I’ve ever had. It’s not stick free, not dishwasher safe, and it takes so long for them to heat up and when it does get to temp, food sticks and burns. It’s a pain to clean afterwards. I won’t buy the pots and pans but the other electronic appliances were decent like my can opener.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, July 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319410. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319410. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
5
Loving this kitchen!
on May 23, 2025
Posted by: Everything Cuisinart
Gender:Female
I bought the this and the 11 piece sets and some larger pots. I am happier than a kid at a birthday party. Follow the cooking instructions you will have no problem. I have an induction stove heating was hard at first. Once I figured the stove temperatures. It has been easy sailing. I absolutely love they're products. Looking forward to purchasing the entire Cuisinart kitchen! Everything. One or two pieces every month. I can't wait to get the steamer.
Written by a customer while visiting cuisinart.com
Posted by: Swerve
from South carolina
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this set of pots and I love them! Wish I had made the purchase earlier! 😊
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: PRC1
Verified Purchase:Yes
Like this set so much better than the set we had! They cook evenly and clean up easy.
Written by a customer while visiting cuisinart.com
Posted by: Morgan E
from WV
Gender:Female
Verified Purchase:Yes
I think this product is very high end. Heavy and durable. Cooks evenly. I’m very happy with this product.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Debby2259
Verified Purchase:Yes
They are nice heavier pans than I used to have. And cooking with them is great nothing sticks. I really like the fact that they are chemical free.
Written by a customer while visiting cuisinart.com
Posted by: Eloisa
from Taft ca
Gender:Female
Verified Purchase:Yes
I bought this a month ago and I'm so happy and in love perfect pans there so smooth and esay to clean. Not heavy at all.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com