Customer reviews from cuisinart.com
Cuisinart - Chef's Classic 17-Piece Cookware Set - Black
Average customer rating
4.4
(951 Reviews)
Rating breakdown 951 reviews
5 Stars
648
4 Stars
148
3 Stars
76
2 Stars
32
1 Star
47
86%of customers recommend this product.
(
659 out of
767)
Customer Reviews for Cuisinart - Chef's Classic 17-Piece Cookware Set - Black
Posted by: Dawnydoo
Gender:Female
Verified Purchase:Yes
within the first 6mths of owning.. The exterior coating has bled off the pots and fry pans that I use most and one of the frying pans, cooking onions... alone, no oils... now that one pan everything sticks to the pan. FYI: I hand wash (Dawn Dish detergent) OR use dishwasher w/cascade.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 29, 2025
Hello, Thank you for taking the time to share your review with us regarding your Cuisinart product. We truly appreciate your feedback, as we are always striving to develop products that exceed our customers’ expectations. We’ve noted the information you provided about your unit and appreciate you reaching out with suggestions for improvement. Please note that the 66-17N cookware line is not dishwasher safe, and placing it in the dishwasher may damage the exterior finish of the set. We recommend hand washing to preserve the quality and appearance of your cookware. If you have any further questions or need assistance, please don’t hesitate to contact us.
Written by a customer while visiting cuisinart.com
Customer Rating
5
BEST COOKWARE EVE
on September 18, 2025
Posted by: Tonya B
Gender:Female
I gifted my sister and her fiancé' with this set after having purchased two over the past 10 years. It's tough, sturdy and will last a lifetime just as long as you don't use metal utensils.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Best cookware set on the market!
on September 11, 2025
Posted by: Anonymous
Gender:Female
I first bought this set back in October of 2020, and have used it relentlessly. I recently gifted the set to my sister, and my husband just purchased a new set for me for our upcoming anniversary. I cannot stress enough how much I LOVE this set (I chose to purchase it again instead of getting the HexClad or Le Creuset sets). It has served our family faithfully and exceptionally - and it will continue to do so for many years!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Product information
on September 10, 2025
Posted by: btmna
What is your stainless steel pan materials. Please put description in specifications.
Response from cuisinart.comBy Cuisinart, September 11, 2025
Hello- We are so sorry to hear about the trouble you've had with your Cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900369621. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
5
The best buy for your money
on August 19, 2025
Posted by: The D
Gender:Female
These have been in the family for years and they are great if you know how to use them. If you are used to "non-stick" pans, these will be very different. You have to use butter or oil to cook and your temperatures will be lower as these pans conduct the heat quite a lot hotter than regular pans. Also, if they start to stick even with the use of butter, et al., you need to follow the instructions for cleaning them. Use Barkeeper's Friend, works like a charm and your omelets won't stick.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Worst pots and pans ever!
on August 4, 2025
Posted by: Mark in Houston
Gender:Male
Worst cookware we’ve ever bought! Everything sticks to it - - even when using an ample amount of olive oil. After using this crappy product for a year, we threw it away and bought HEXCLAD.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, August 4, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Customer Rating
3
Not a great feature, making my new kitchen lookbad
on July 9, 2025
Posted by: Jaim
Gender:Female
I’ve used mine and I love them but, I have stains in mine, after the first time washing
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: AlexR123
Gender:Male
Verified Purchase:Yes
Pans lost color after washing and was coming off on rag; one started to chip away on the edges, the non stick stuff
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, July 14, 2025
Hello
We are so sorry to hear about the trouble you’ve had with your cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900325003. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900325003. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com