Customer reviews from cuisinart.com
Cuisinart - Chef's Classic 17-Piece Cookware Set - Black
Average customer rating
4.4
(946 Reviews)
Rating breakdown 946 reviews
5 Stars
644
4 Stars
148
3 Stars
76
2 Stars
32
1 Star
46
86%of customers recommend this product.
(
657 out of
764)
Customer Reviews for Cuisinart - Chef's Classic 17-Piece Cookware Set - Black
Customer Rating
2
Meeh I would NOT recommend
on October 10, 2025
Posted by: Sad Cuisinart Customer
Gender:Male
I purchased this 17 piece Nonstick set and the NON STICK material started coming off. I used wood and plastic utensil to keep from scratching the syrface and we have a glass top stove. 1st the bottoms started "de-coloring" as if we were deep frying everything and then started noticing swirls and then scratches inside the frying pans. I know everyday use BUT due to the trusted name and type of material, i thought these would last a lifetime. Love the name brand and even bought a Cuisinart 3 in 1 Stainless 5 burner grill. NOW that needs the internal burners replaced.
Response from cuisinart.comBy cuisinart, October 17, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900399583. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900399583. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
1
Shockingly Awful
on October 8, 2025
Posted by: Boos
I'm 62 and am comfortable enough to have a Cuisinart Kitchen before I retire. Big mistake! I bought the hard anodize (not likely) cookware set and the plating totally came off! The suggestion was to hand wash to keep pots looking nice but they got cloudy so I put in dishwasher thinking "they look terrible now so why not?" I am in engineering in a sheetmetal shop and have never had this happen. Someone is lying there. Sadly I am never buying another Cuisinart item ever. Fry pan did the same thing and had to get a coffeemaker replaced as well.
Response from cuisinart.comBy cuisinart, October 17, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900399524. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900399524. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Phoebe Sue
Gender:Female
Verified Purchase:Yes
Complete set of stainless steel cookware for every need. Well made, nice handles that you can grip firmly and not just a knob. I had to buy new cookware for an electric ceramic cooktop after having a gas cooktop for many years. After much research, I ordered this set and am extremely pleased. I love that they are dishwasher safe, though a few pans have just a bit of discoloration on the inside bottom after washing. It does not affect cooking, so it's a minor thing. I would purchase these again and highly recommend.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Dawnydoo
Gender:Female
Verified Purchase:Yes
within the first 6mths of owning.. The exterior coating has bled off the pots and fry pans that I use most and one of the frying pans, cooking onions... alone, no oils... now that one pan everything sticks to the pan. FYI: I hand wash (Dawn Dish detergent) OR use dishwasher w/cascade.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 29, 2025
Hello, Thank you for taking the time to share your review with us regarding your Cuisinart product. We truly appreciate your feedback, as we are always striving to develop products that exceed our customers’ expectations. We’ve noted the information you provided about your unit and appreciate you reaching out with suggestions for improvement. Please note that the 66-17N cookware line is not dishwasher safe, and placing it in the dishwasher may damage the exterior finish of the set. We recommend hand washing to preserve the quality and appearance of your cookware. If you have any further questions or need assistance, please don’t hesitate to contact us.
Written by a customer while visiting cuisinart.com
Customer Rating
5
BEST COOKWARE EVE
on September 18, 2025
Posted by: Tonya B
Gender:Female
I gifted my sister and her fiancé' with this set after having purchased two over the past 10 years. It's tough, sturdy and will last a lifetime just as long as you don't use metal utensils.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Best cookware set on the market!
on September 11, 2025
Posted by: Anonymous
Gender:Female
I first bought this set back in October of 2020, and have used it relentlessly. I recently gifted the set to my sister, and my husband just purchased a new set for me for our upcoming anniversary. I cannot stress enough how much I LOVE this set (I chose to purchase it again instead of getting the HexClad or Le Creuset sets). It has served our family faithfully and exceptionally - and it will continue to do so for many years!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Product information
on September 10, 2025
Posted by: btmna
What is your stainless steel pan materials. Please put description in specifications.
Response from cuisinart.comBy Cuisinart, September 11, 2025
Hello- We are so sorry to hear about the trouble you've had with your Cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900369621. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
5
The best buy for your money
on August 19, 2025
Posted by: The D
Gender:Female
These have been in the family for years and they are great if you know how to use them. If you are used to "non-stick" pans, these will be very different. You have to use butter or oil to cook and your temperatures will be lower as these pans conduct the heat quite a lot hotter than regular pans. Also, if they start to stick even with the use of butter, et al., you need to follow the instructions for cleaning them. Use Barkeeper's Friend, works like a charm and your omelets won't stick.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com