Customer reviews from cuisinart.com
Cuisinart - Chef's Classic 17-Piece Cookware Set - Black
Average customer rating
4.4
(942 Reviews)
Rating breakdown 942 reviews
5 Stars
641
4 Stars
147
3 Stars
76
2 Stars
32
1 Star
46
86%of customers recommend this product.
(
656 out of
763)
Customer Reviews for Cuisinart - Chef's Classic 17-Piece Cookware Set - Black
Posted by: AlexR123
Gender:Male
Verified Purchase:Yes
Pans lost color after washing and was coming off on rag; one started to chip away on the edges, the non stick stuff
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, July 14, 2025
Hello
We are so sorry to hear about the trouble you’ve had with your cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900325003. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900325003. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
5
Best cookware set on the market!
on September 11, 2025
Posted by: Anonymous
Gender:Female
I first bought this set back in October of 2020, and have used it relentlessly. I recently gifted the set to my sister, and my husband just purchased a new set for me for our upcoming anniversary. I cannot stress enough how much I LOVE this set (I chose to purchase it again instead of getting the HexClad or Le Creuset sets). It has served our family faithfully and exceptionally - and it will continue to do so for many years!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
BEST COOKWARE EVE
on September 18, 2025
Posted by: Tonya B
Gender:Female
I gifted my sister and her fiancé' with this set after having purchased two over the past 10 years. It's tough, sturdy and will last a lifetime just as long as you don't use metal utensils.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Meeh I would NOT recommend
on October 10, 2025
Posted by: Sad Cuisinart Customer
Gender:Male
I purchased this 17 piece Nonstick set and the NON STICK material started coming off. I used wood and plastic utensil to keep from scratching the syrface and we have a glass top stove. 1st the bottoms started "de-coloring" as if we were deep frying everything and then started noticing swirls and then scratches inside the frying pans. I know everyday use BUT due to the trusted name and type of material, i thought these would last a lifetime. Love the name brand and even bought a Cuisinart 3 in 1 Stainless 5 burner grill. NOW that needs the internal burners replaced.
Response from cuisinart.comBy cuisinart, October 17, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900399583. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900399583. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
3
Awesome set, bigger pots have challenges.
on March 9, 2026
Posted by: zassylicorice
Gender:Female
I bought this set 6 months ago and while yes, there is a learning curve, they were working beautifully until I went to unload my dishwasher that ran in a normal cycle and discovered my 8qt stockpot had split in the walls of the pot and was extremely upset. However, upon doing a bit of research seems that this is common for this pot and there are a few posts in Reddit with it. Seems like a manufacturing issue.
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, March 11, 2026
Thank you for sharing your feedback, and we’re very sorry to hear about the issue with your stockpot. To help prevent damage, we recommend hand washing larger pots and avoiding high-heat dishwasher cycles, as rapid temperature changes can sometimes affect performance. Our team would be happy to review the issue and discuss possible solutions. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8900559109 for assistance.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Wonderful Set at a Wonderful Price
on October 11, 2025
Posted by: Chuck2112
Excellent! Very happy with this set. The "everything sticks" reviews are most likely from customers who don't know how to use stainless steel cookware. Stainless is not for everyone. The cookware is well made and looks fantastic, even after use. Cleaning can be a bit of a chore, but, again, stainless is not for everyone. Steak, chops, veggies, soups, stews, chili and eggs all come out great. I highly recommend this set to folks who are a bit more "into" cooking and not your average Joe or Jane who is looking for non-stick pots and pans right out of the box.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Bethh14
Verified Purchase:Yes
I’ve used stainless steel before and was excited for these but I was so disappointed. I had some weird black pitting in a few of them straight out of the box but thought ok. Then no matter how low the temp stuff just kept sticking and burning. I did all the proper stuff with oils but nope. Also trying to do either grilled cheese or French toast the pan will become nasty brown and you will never get it cleaned back off. I’ve trying cleaning it with everything and even trying boiling water. Brand new pans ruined after one use!! I’m returning mine and going back to nonnstick.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Kate R
from Rhode Island
Gender:Female
Verified Purchase:Yes
This highly rated brand truly let me down. I had to return these because while they say they are non-stick and non-browning, within a week of using them both occurred. I recommend using a different set of pots and pans.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 27, 2023
We are sorry to hear about your experience with your 17-Piece Chef's Classic Stainless Cookware Set. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com