Customer reviews from cuisinart.com
Cuisinart - Chef's Classic 17-Piece Cookware Set - Black
Average customer rating
4.4
(930 Reviews)
Rating breakdown 930 reviews
5 Stars
635
4 Stars
145
3 Stars
75
2 Stars
30
1 Star
45
86%of customers recommend this product.
(
651 out of
756)
Customer Reviews for Cuisinart - Chef's Classic 17-Piece Cookware Set - Black
Customer Rating
2
Meeh I would NOT recommend
on October 10, 2025
Posted by: Sad Cuisinart Customer
Gender:Male
I purchased this 17 piece Nonstick set and the NON STICK material started coming off. I used wood and plastic utensil to keep from scratching the syrface and we have a glass top stove. 1st the bottoms started "de-coloring" as if we were deep frying everything and then started noticing swirls and then scratches inside the frying pans. I know everyday use BUT due to the trusted name and type of material, i thought these would last a lifetime. Love the name brand and even bought a Cuisinart 3 in 1 Stainless 5 burner grill. NOW that needs the internal burners replaced.
Response from cuisinart.comBy cuisinart, October 17, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900399583. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900399583. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Bethh14
Verified Purchase:Yes
I’ve used stainless steel before and was excited for these but I was so disappointed. I had some weird black pitting in a few of them straight out of the box but thought ok. Then no matter how low the temp stuff just kept sticking and burning. I did all the proper stuff with oils but nope. Also trying to do either grilled cheese or French toast the pan will become nasty brown and you will never get it cleaned back off. I’ve trying cleaning it with everything and even trying boiling water. Brand new pans ruined after one use!! I’m returning mine and going back to nonnstick.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Kate R
from Rhode Island
Gender:Female
Verified Purchase:Yes
This highly rated brand truly let me down. I had to return these because while they say they are non-stick and non-browning, within a week of using them both occurred. I recommend using a different set of pots and pans.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 27, 2023
We are sorry to hear about your experience with your 17-Piece Chef's Classic Stainless Cookware Set. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com
Posted by: Chelsea A.
from New Jersey
Gender:Female
Verified Purchase:Yes
I was roasting peppers (non spicy) on one of the pans from the set we bought only a few ago, and the nonstick coating disintegrated to the point you see the metal underneath.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
4
17-Piece Chef's Classic Stainless Cookware Set (77
on December 19, 2023
Posted by: Daiana
from San Antonio TX
Gender:Female
Verified Purchase:Yes
Im pretty happy with my set. My only complain is that one of the pots got some stains that I can't get rid of. I cleaned with bakingsoda, vinegar. That is a little disapointing to me because I only use it 2 times.
Written by a customer while visiting cuisinart.com
Posted by: Not to happy
from Michigan
Gender:Female
Verified Purchase:Yes
Right now i am on the fence if i should keep them. After 1 use of any pan the inside looks not good. Spotted and weird.
Written by a customer while visiting cuisinart.com
Posted by: Disappointed 11
from Hawkins WI
Gender:Female
Verified Purchase:Yes
They are NOT a non stick pan. No matter how you cook with them everything sticks no matter how low the temperature is they burn!!! I hate them Wish I could return them. I only used 2 pans 1 pan came clean and looks new again but the other one has marks I use my old pans only won’t use them at all used only once and they are the worst!!!!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, Customer Service, June 2, 2022
Good afternoon, We apologize for the inconvenience. Please email MarketingCommunications@cuisinart.com so we can better assist you.
Written by a customer while visiting cuisinart.com
Posted by: Jwnsr
from Okc, ok
Gender:Female
Verified Purchase:Yes
It’s just okay. Beautiful straight out of the box, but the moment you use them they’re ruined. Yes I know how to use stainless steel, so of course it was hot before cooking the food, yes I also know how to clean it properly after cooking. So this set is just okay, especially now with hot much I’m cooking… they look like I’ve had them for years and it’s only been a couple months.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com