Customer reviews from cuisinart.com
Cuisinart - Chef's Classic 17-Piece Cookware Set - Black
Average customer rating
4.4
(908 Reviews)
Rating breakdown 908 reviews
5 Stars
625
4 Stars
145
3 Stars
73
2 Stars
27
1 Star
38
87%of customers recommend this product.
(
642 out of
740)
Customer Reviews for Cuisinart - Chef's Classic 17-Piece Cookware Set - Black
Posted by: Disappointed 11
from Hawkins WI
Gender:Female
Verified Purchase:Yes
They are NOT a non stick pan. No matter how you cook with them everything sticks no matter how low the temperature is they burn!!! I hate them Wish I could return them. I only used 2 pans 1 pan came clean and looks new again but the other one has marks I use my old pans only won’t use them at all used only once and they are the worst!!!!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, Customer Service, June 2, 2022
Good afternoon, We apologize for the inconvenience. Please email MarketingCommunications@cuisinart.com so we can better assist you.
Written by a customer while visiting cuisinart.com
Posted by: Not to happy
from Michigan
Gender:Female
Verified Purchase:Yes
Right now i am on the fence if i should keep them. After 1 use of any pan the inside looks not good. Spotted and weird.
Written by a customer while visiting cuisinart.com
Posted by: Jwnsr
from Okc, ok
Gender:Female
Verified Purchase:Yes
It’s just okay. Beautiful straight out of the box, but the moment you use them they’re ruined. Yes I know how to use stainless steel, so of course it was hot before cooking the food, yes I also know how to clean it properly after cooking. So this set is just okay, especially now with hot much I’m cooking… they look like I’ve had them for years and it’s only been a couple months.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
I purchased this product about three weeks ago
on August 16, 2018
Posted by: Seata
from Chicago Il
Gender:Female
Verified Purchase:Yes
I purchased these pots and pans about three weeks ago, and one of the pots had some scratches on inside of the pot. I have not used the total set of pot and pans so should I be getting a refund on my purchase. It states an limited warranty seventeenth sets like I said I have not used some of the cookware apparently it was damaged. You asked how about my cookware does it perform? Well it sticks and doesn’t appear to be easy to remove as you said it would.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Baking ham
from Maine
Gender:Female
Verified Purchase:Yes
All of the food burns to the bottom and is impossible to get off when acrubbing
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Mssybly
Gender:Female
Verified Purchase:Yes
Not a true stainless steel pan set. Does not heat evenly.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, October 28, 2024
Hello- We are so sorry to hear about the trouble you've had with your Cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: carol13
from milford Mi
Gender:Female
Verified Purchase:Yes
I bought these pans used it once to cook hard boiled eggs. There were blcak spots in the botom that would not come out, I returned the pans
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Sandra474
from Florida
Gender:Female
Verified Purchase:Yes
I purchased this set, honestly, because the brand. I was under the impression the brand meant the pots would be of good quality but unfortunately, as beautiful as they are, the quality isn’t there. The pots are stained and even have black spots and this is after following the cleaning directions. I used the pot, picture here, three times and it looks like it has been used for years.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com