Customer reviews from cuisinart.com
Cuisinart - Chef's Classic 17-Piece Cookware Set - Black
Average customer rating
4.4
(920 Reviews)
Rating breakdown 920 reviews
5 Stars
631
4 Stars
145
3 Stars
73
2 Stars
28
1 Star
43
86%of customers recommend this product.
(
648 out of
750)
Customer Reviews for Cuisinart - Chef's Classic 17-Piece Cookware Set - Black
Customer Rating
1
Worst pots and pans ever!
on August 4, 2025
Posted by: Mark in Houston
Gender:Male
Worst cookware we’ve ever bought! Everything sticks to it - - even when using an ample amount of olive oil. After using this crappy product for a year, we threw it away and bought HEXCLAD.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, August 4, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Dawnydoo
Gender:Female
Verified Purchase:Yes
within the first 6mths of owning.. The exterior coating has bled off the pots and fry pans that I use most and one of the frying pans, cooking onions... alone, no oils... now that one pan everything sticks to the pan. FYI: I hand wash (Dawn Dish detergent) OR use dishwasher w/cascade.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 29, 2025
Hello, Thank you for taking the time to share your review with us regarding your Cuisinart product. We truly appreciate your feedback, as we are always striving to develop products that exceed our customers’ expectations. We’ve noted the information you provided about your unit and appreciate you reaching out with suggestions for improvement. Please note that the 66-17N cookware line is not dishwasher safe, and placing it in the dishwasher may damage the exterior finish of the set. We recommend hand washing to preserve the quality and appearance of your cookware. If you have any further questions or need assistance, please don’t hesitate to contact us.
Written by a customer while visiting cuisinart.com
Posted by: Bethh14
Verified Purchase:Yes
I’ve used stainless steel before and was excited for these but I was so disappointed. I had some weird black pitting in a few of them straight out of the box but thought ok. Then no matter how low the temp stuff just kept sticking and burning. I did all the proper stuff with oils but nope. Also trying to do either grilled cheese or French toast the pan will become nasty brown and you will never get it cleaned back off. I’ve trying cleaning it with everything and even trying boiling water. Brand new pans ruined after one use!! I’m returning mine and going back to nonnstick.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Kate R
from Rhode Island
Gender:Female
Verified Purchase:Yes
This highly rated brand truly let me down. I had to return these because while they say they are non-stick and non-browning, within a week of using them both occurred. I recommend using a different set of pots and pans.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 27, 2023
We are sorry to hear about your experience with your 17-Piece Chef's Classic Stainless Cookware Set. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com
Posted by: Chelsea A.
from New Jersey
Gender:Female
Verified Purchase:Yes
I was roasting peppers (non spicy) on one of the pans from the set we bought only a few ago, and the nonstick coating disintegrated to the point you see the metal underneath.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
4
17-Piece Chef's Classic Stainless Cookware Set (77
on December 19, 2023
Posted by: Daiana
from San Antonio TX
Gender:Female
Verified Purchase:Yes
Im pretty happy with my set. My only complain is that one of the pots got some stains that I can't get rid of. I cleaned with bakingsoda, vinegar. That is a little disapointing to me because I only use it 2 times.
Written by a customer while visiting cuisinart.com
Posted by: Disappointed 11
from Hawkins WI
Gender:Female
Verified Purchase:Yes
They are NOT a non stick pan. No matter how you cook with them everything sticks no matter how low the temperature is they burn!!! I hate them Wish I could return them. I only used 2 pans 1 pan came clean and looks new again but the other one has marks I use my old pans only won’t use them at all used only once and they are the worst!!!!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, Customer Service, June 2, 2022
Good afternoon, We apologize for the inconvenience. Please email MarketingCommunications@cuisinart.com so we can better assist you.
Written by a customer while visiting cuisinart.com
Posted by: Not to happy
from Michigan
Gender:Female
Verified Purchase:Yes
Right now i am on the fence if i should keep them. After 1 use of any pan the inside looks not good. Spotted and weird.
Written by a customer while visiting cuisinart.com