Customer reviews from cuisinart.com
Cuisinart - Chef's Classic 17-Piece Cookware Set - Black
Average customer rating
4.4
(930 Reviews)
Rating breakdown 930 reviews
5 Stars
635
4 Stars
145
3 Stars
75
2 Stars
30
1 Star
45
86%of customers recommend this product.
(
651 out of
756)
Customer Reviews for Cuisinart - Chef's Classic 17-Piece Cookware Set - Black
Posted by: Debby2259
Verified Purchase:Yes
They are nice heavier pans than I used to have. And cooking with them is great nothing sticks. I really like the fact that they are chemical free.
Written by a customer while visiting cuisinart.com
Posted by: Morgan E
from WV
Gender:Female
Verified Purchase:Yes
I think this product is very high end. Heavy and durable. Cooks evenly. I’m very happy with this product.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: PRC1
Verified Purchase:Yes
Like this set so much better than the set we had! They cook evenly and clean up easy.
Written by a customer while visiting cuisinart.com
Posted by: Swerve
from South carolina
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this set of pots and I love them! Wish I had made the purchase earlier! 😊
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Non-Stick lasted less than a year
on June 22, 2025
Posted by: RichF91
Gender:Male
I make an omelette most morning and at first the 8" non-stick coating worked great. But now, less than a year after I purchased the set, eggs stick to pan, even though I use a fair amount of butter on the pan.
The pan may have been in the dishwasher once or twice in the last year, mostly it is handwashed using a soft nylon brush and typical dishwashing soap.
I tried to contact Cuisinart but the form required serial numbers, etc which do not apply to a set of pots and pans. I'll call them this week see if I can get warranty replacement.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, July 8, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your ccokware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900320897. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your ccokware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900320897. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
1
Shockingly Awful
on October 8, 2025
Posted by: Boos
I'm 62 and am comfortable enough to have a Cuisinart Kitchen before I retire. Big mistake! I bought the hard anodize (not likely) cookware set and the plating totally came off! The suggestion was to hand wash to keep pots looking nice but they got cloudy so I put in dishwasher thinking "they look terrible now so why not?" I am in engineering in a sheetmetal shop and have never had this happen. Someone is lying there. Sadly I am never buying another Cuisinart item ever. Fry pan did the same thing and had to get a coffeemaker replaced as well.
Response from cuisinart.comBy cuisinart, October 17, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900399524. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your cookware. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900399524. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
5
on November 26, 2025
Posted by: AnneBob
I purchased my set about 4 years ago, still in great condition, Love it.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Horrible product DO NOT Buy
on December 2, 2025
Posted by: Donnielle B
Gender:Female
Horrible purchase, These have only been hand washed, dried and only used on glass cooktop for 3 months there is no reason why they should be falling apart like this.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 4, 2025
We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Please try gently cleaning the cookware with a non-abrasive sponge and ensure it has fully cooled before use, but we understand this shouldn’t be happening so soon. To make this right, please contact us at 1-800-726-0190 so we can assist you directly.
Written by a customer while visiting cuisinart.com