Customer reviews from Samsung US
Samsung - Chef Collection 30" Built-In Gas Cooktop
Average customer rating
4.3
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
76
4 Stars
12
3 Stars
2
2 Stars
6
1 Star
9
82%of customers recommend this product.
(
67 out of
82)
Customer Reviews for Samsung - Chef Collection 30" Built-In Gas Cooktop
Customer Rating
2
Poor quality
on November 12, 2024
Posted by: Mits
from Raleigh NC
Bought this gas and knobs are all broken I cook a lot and thought this is great product but I am very unhappy with design and quality
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy Ricardo, Samsung Care, November 13, 2024
Hi Mits,
We understand your disappointment with the broken knobs on your cooktop. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147669190) to help our team pull up your information when you message us.
Thank you.
-Ricardo
We understand your disappointment with the broken knobs on your cooktop. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147669190) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Written by a customer while visiting Samsung US
Customer Rating
5
Best gas range
on November 18, 2024
Posted by: SkaMom
from Austin, AR
[This review was collected as part of a promotion.] We bought this for our new house and absolutely love it!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not great
on November 20, 2024
Posted by: Mota
from Columbus, oh
Its not been 2 months and I take care of the product very well but I see the paint is going crazy.. Also these are expensive ones but there is no point if the issue happens to see so early.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
2
Response from Samsung USBy Samsung Care, November 22, 2024
Hi Mota,
We understand how you feel regarding this cooktop. We are here to help you.
We recommend checking the resources below for steps to take care of your cooktop. Here are the best practices to preserve the best condition for your cooktop.
How to clean your Samsung gas cooktop:
https://www.samsung.com/us/support/answer/ANS00049945/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147710729), and it will help our team pull up your information.
^Rodel
We understand how you feel regarding this cooktop. We are here to help you.
We recommend checking the resources below for steps to take care of your cooktop. Here are the best practices to preserve the best condition for your cooktop.
How to clean your Samsung gas cooktop:
https://www.samsung.com/us/support/answer/ANS00049945/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147710729), and it will help our team pull up your information.
^Rodel
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase
on November 20, 2024
Posted by: FM123
from Houston, TX
[This review was collected as part of a promotion.] Happy with my purchase, sleek looking and working great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
High-performance gas cooktop that combines power a
on December 13, 2024
Posted by: Anshul
from New Jersey
[This review was collected as part of a promotion.] If you're looking for a high-performance gas cooktop that combines power and style, this 30" Smart Gas Cooktop from Samsung is definitely worth considering. The sleek black stainless steel finish not only looks stunning, but it's also designed to be easy to clean and maintain.
One of the standout features of this cooktop is the 22K BTU Dual Power Burner. This burner packs a serious punch, allowing you to achieve incredibly high heat for tasks like searing steaks or boiling large pots of water in record time. Yet, it also has the versatility to simmer delicate sauces or melt chocolate without scorching.
Installation was straightforward, and the cooktop fits seamlessly into my countertop. The black stainless steel finish not only looks sleek and modern, but it also does an excellent job of resisting fingerprints and smudges.
Overall, if you're a serious home chef or simply someone who appreciates high-quality cooking appliances, this 30" Smart Gas Cooktop is an excellent investment. It delivers outstanding performance, versatility, and style, making it a standout choice in its category."
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic product!
on March 2, 2025
Posted by: Noxk
from Novi, MI
[This review was collected as part of a promotion.] Using this for over an year. No issues and works like a gem. The burners are rightly placed for any type of pots used all at once. Smart features work great with the smart things app.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cooktop
on October 22, 2025
Posted by: Diana
[This review was collected as part of a promotion.] Love it. Works perfectly and is beautiful Absolutely recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst knobs
on November 8, 2025
Posted by: Sheeba
from Atlanta,GA
Stove was good but the knob is getting broken. Out of 5 already 3 is gone not sure where to buy it. And it is very expensive for the knobs
No, I would not recommend this to a friend.
Response from Samsung USBy SEA Care, November 11, 2025
Hi Sheeba,
We’re happy to know that the stove works for you. Let us provide the details you need.
To check the availability and compatibility of your cooktop knobs, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you have other query, feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151290082) when you message us so our team can retrieve your information.
Have a great day!
-Kimberly
We’re happy to know that the stove works for you. Let us provide the details you need.
To check the availability and compatibility of your cooktop knobs, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you have other query, feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151290082) when you message us so our team can retrieve your information.
Have a great day!
-Kimberly
Written by a customer while visiting Samsung US