Customer Reviews for GE - 36 inches - Externally Vented & Recirculating - Range Hood Insert - Stainless Steel
Customer Rating
1
Too wide for some off-the-self hoods
on June 6, 2021
Posted by: John5301
from Newark, DE
I never got to install this vent. It requires a hood that has 19 1/4 inch width. The hood I have is 18 1/2 inches. My contractor tried to find a way to make it work but could not. I did get to plug it in and it is very quiet. I wish I could have used it. I returned it to the store. You may need a custom hood to make this work.
Features
5
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 7, 2021
Hi, We're so sorry to hear you were unable to use our GE hood in your space and we certainly appreciate the feedback. We'll be sure and share it with our product design team. All the best. - Sharon@GEA
We received this hood only to find out that the manufactured size of the hood is larger than the install spec supplied in the installation guide by 1/8 of an inch. To be so far our of spec is very poor quality in manufacturing. This meant that we had to get the cabinet maker to modify the hood opening after the cabinet was installed. A very inconvenient truth. There are also rivets on the outer edge that left groves in the opening of the cabinet and there is no trim supplied to cover that mess.
The hood is also loud. Not that I care about the noise, just I see that most ppl are saying it's super quiet and that is not what I hear. I would not purchase this unit. Fix your manufacturing quality GE, and supply some trim with your hood to cover your mess.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 8, 2021
Hi, Thanks for your purchase! We appreciate your honest feedback and we're so sorry to hear of the difficulty, as well as inconvenience, you had with installing your new hood. Your comments can help us with future design improvements. Here is a link for service, if needed: https://www.geappliances.com/ge/service-and-support/service.htm
We value your business and apologize for any unexpected inconvenience this may have caused. We hope you enjoy your new hood! - Sharon@GEA