Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,339 Reviews)
Rating breakdown 3,339 reviews
5 Stars
1,803
4 Stars
921
3 Stars
389
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,430 out of
2,891)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
5
Great product!
on April 26, 2023
Posted by: Kreuille
from Indiana
[This review was collected as part of a promotion.] I bought this about a month ago and I am glad I did. It is a great refrigerator
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Refrigerator Status
on April 28, 2023
Posted by: Fred34
from Eau Claire, WI
[This review was collected as part of a promotion.] Bought refrigerator month ago but doesn’t keep things cold in freezer and seems not to be sealed properly. Have had it looked at once and now it is yo be looked at again! Frustrating!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
It’s nice for a single person who doesn’t eat much
on June 16, 2023
Posted by: Sassy
from Gulfport Mississippi
[This review was collected as part of a promotion.] I’m not sure I like this fridge there is not enough room on the inside .I guess it would be great for a single person but when you have left overs there’s no place for them 🥴🥴
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 19, 2023
Hello Sassy! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Too much plastic
on June 17, 2023
Posted by: Jovon
from Meadowlands, New Jersey
[This review was collected as part of a promotion.] The refrigerator seems fragile. I’m praying that it lasts a few years. Lots of plastic and not crazy about the door flap for moisture resistance. We had a small specific space so we didn’t have a number of refrigerators to choose from. It works and right now that’s all that matters.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good but water isnt cold
on November 17, 2023
Posted by: PapaPere
from Ottawa
[This review was collected as part of a promotion.] I like the fridge so far except that the water dispenser is not cold
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, November 20, 2023
Hi, PapaPere! We are very sorry to hear about this. We would like to review your file and see how we can assist. Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (275472241). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
2
on April 5, 2024
Posted by: Mark
[This review was collected as part of a promotion.] I am not happy about the shelf configuration. The right side door closes with too much force
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 9, 2024
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 514204.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 514204.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice, except the ice maker
on April 6, 2024
Posted by: Abmaster
[This review was collected as part of a promotion.] Like the unit with the exception of the ice maker.
Written by a customer while visiting whirlpool.com
Customer Rating
1
none
on June 24, 2024
Posted by: Kathy
[This review was collected as part of a promotion.] It is the absolute worst refrigerator I have ever bought. the interior is smaller than my last of the same size no butter place the second shelf is only 2 1/2 inches high if the shelf below is high enough for a milk carton. the outside water is way too short, and the light does not shine the bottle being filled and the light is not bright enough in the night. I hate everything about it but it was the only one I could afford.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 24, 2024
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #555955.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #555955.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com