Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,339 Reviews)
Rating breakdown 3,339 reviews
5 Stars
1,803
4 Stars
921
3 Stars
389
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,430 out of
2,891)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
4
Good fridge but could be even better
on October 19, 2022
Posted by: Mike
from Palm Springs, CA
[This review was collected as part of a promotion.] I have it about a month and I’m generally happy with it. A few things could move it from “pretty good” to “awesome”. 1. Add digital temp readouts on the door panel. 2. Add some weight to the fridge doors so they can close better as they sometimes don’t fully close the first time. 3. Change the fridge lighting from one central spot to several spots as items can block the light quite easily.
Overall I’m happy with the fridge as I wanted a French door unit but needed a 30” wide fridge. It’s fairly well thought out but do keep in mind it is not as roomy as a 36” but that’s to be expected. Others report frustration with putting gallon jugs in the fridge but I don’t have that issue. Tall bottles could be a problem if you have to collapse the 1/2 shelf to accommodate them.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Crisper drawers
on November 12, 2022
Posted by: Not applicable
from Oak Grove Minnesota
[This review was collected as part of a promotion.] Very disappointed with the crisper drawers that are to be moisture sealed drawers. They do not close all the way. They gap in the front. Also disappointed with the cheaply made plastic track that they slide in-and-out on. How long before that breaks?
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Great refrigerator
on November 24, 2022
Posted by: Joe C
from Weirton
[This review was collected as part of a promotion.] Great features but need improvement on lighting and additional shelf space for the water dispenser it is a bit small. Also compressor a bit noisy then normal.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
It was the only one that fit, thank goodness.
on November 26, 2022
Posted by: feutexaspete
from NYC
[This review was collected as part of a promotion.] Our NYC apartment has a space only for a 30" fridge. In general, we love it, but I have a couple of suggestions. First, the left French door is harder to close. There should be a sound alert when it isn't all the way closed. Second, most people are right-handed. The retractable shelf ought to be on the right side, which is also the side easiest to open and close.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Surprisingly loud compressor; not impressed
on November 29, 2022
Posted by: JDJD
from Honolulu HI
[This review was collected as part of a promotion.] We purchased this refrigerator because it was the only 30 inch model available at the time. It is a nice looking machine but has a surprisingly loud compressor, in addition to the rattle from somewhere inside the back of the refrigerator. We are considering returning it, but have been traveling away from home so that will have to wait.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 1, 2022
Thank you for sharing your insights with us, JDJD. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Color of the Sides
on December 1, 2022
Posted by: Nancy
[This review was collected as part of a promotion.] Overall, happy with the fridge; However, the sides are gray. Purchased four new Whirlpool appliances: The stove and microwave have black sides, but not the fridge!
Written by a customer while visiting whirlpool.com
Customer Rating
3
not impressed
on December 4, 2022
Posted by: gma22
from florida
[This review was collected as part of a promotion.] Not thrilled with this fridge. Ice maker does not make ice like it should .It will never make enough ice in summer weather. And we have air conditioned home. Even set at 4 snowflakes. Ice cream is too hard at this setting. Fridge temperature varies in different areas. Have thermometer in it. Would prefer actual temperature instead of snowflakes.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Doors are out of alignment and no one has come
on December 7, 2022
Posted by: Scorpion
from Belleville, Mi
[This review was collected as part of a promotion.] Doors are out of alignment and no one has come To repair, as promised
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 8, 2022
Thank you for sharing your insights with us, Scorpion. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com