Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,339 Reviews)
Rating breakdown 3,339 reviews
5 Stars
1,803
4 Stars
921
3 Stars
389
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,430 out of
2,891)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
3
Good fridge
on July 13, 2021
Posted by: Anonymous
from Hamilton, On
[This review was collected as part of a promotion.] Owned my fridge for about a month. Happy about the performance and look. The downfall is the size of the condiment containers. If only it could be slightly larger. I can only for a bottle of ketchup on one shelf and it rubs against the door when closing. It needs another 1/4 -1/2 inch. I was surprised by how much the bottom freezer holds, can fit a lot of food in the baskets.
I would recommend this to a friend!
Response from whirlpool.comBy MARAE1, CANSOCIALCARE, July 15, 2021
Hello, Jenakajenny! Thank you for contacting us regarding your product 30-inch Wide French Door Refrigerator - 20 cu. ft. (WRF560SEHZ). We are sorry for the current situation with your appliance and would like to help you find a possible solution. Send us a message at canadasocial@whirlpool.com, and please provide your case number 247880090 in your response. Have a great day! ~Edmond
Written by a customer while visiting whirlpool.com
Customer Rating
1
French Door Refigerator.
on July 24, 2021
Posted by: Scooter
from Dallas Texas
[This review was collected as part of a promotion.] I have had this for 10 months. And wish I had never bought it. It is very noisy. And has the slowest ice machine I have ever seen. It is very hard to regulate the temp in the freezer and the fridge part. It will either freeze every thing or make it spoil. Then the ball bearing fell out of the rollers of the freezer part. And it will not close. I have to duct tape it so I do not lose all of the cool air. It has taken the repair team two and a half weeks to come take a look at it. Even tho I told them exactly what was wrong. But they would not believe me and so now after their repair guy comes out they have to order the parts. You would think something like this, they would have spare parts. I would never recommend this one to any one. I wish I had not bought it. And no ice it Texas in the summer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, July 28, 2021
Hey Scooter, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Written by a customer while visiting whirlpool.com
Customer Rating
1
Yuck
on July 25, 2021
Posted by: NinjaMom
from Oregon
[This review was collected as part of a promotion.] Too small. Ice takes forever. Doors easily pop open. Horrible experience trying to get it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, July 27, 2021
Hello NinjaMom! We manufacture several different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy install
on August 4, 2021
Posted by: James
from St. Louis, Mo
[This review was collected as part of a promotion.] Great price. All the features I wanted. Easy to clean.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
I'm not in love with it
on September 1, 2021
Posted by: Lori
from Northern Minnesota
[This review was collected as part of a promotion.] First time with a bottom freezer and appreciate the amount of space however, the ice maker tends to shoot ice out when open and I end up with ice going across my floor. I like the water in the door but it comes out room temperature at best. The produce drawers have gaps when closed so not sure the proper humidity level is there.
I'm also frustrated at how it was packed for shipping. Shrink wrapped and I have plastic caught in door handles that I'm still working on removing safely without damaging the fridge. I've always had white appliances in the past and thought I would love the stainless steel fingerprint resistant finish. Seems to show spots much more than the white appliances did.
I'm also frustrated at how it was packed for shipping. Shrink wrapped and I have plastic caught in door handles that I'm still working on removing safely without damaging the fridge. I've always had white appliances in the past and thought I would love the stainless steel fingerprint resistant finish. Seems to show spots much more than the white appliances did.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
More space that anticipated
on September 7, 2021
Posted by: Really
from Ia
[This review was collected as part of a promotion.] Like the room of the fridge. Only feature not fond of is the ice maker shuts off quickl., Thus it only makes about 1/2 tray of ice even after 5 days with no ice removed. Think the trip bar is too long.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
like the stainless steel finish, way over priced
on September 13, 2021
Posted by: Judy
from Racine, WI
[This review was collected as part of a promotion.] this refrigerator is poorly designed, not designed for storage of large quantities of food
the shelves do no allow for tall items and the door shelves are too close together.
Had the repair service here 3 time for the water dispenser
The freezer drawer has to be given an extra hard push to close to prevent frost forming
the shelves do no allow for tall items and the door shelves are too close together.
Had the repair service here 3 time for the water dispenser
The freezer drawer has to be given an extra hard push to close to prevent frost forming
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
whirlpool fridge
on September 28, 2021
Posted by: 98corvconv
from ft myers
[This review was collected as part of a promotion.] Very unhappy with this fridge, Very noisy for a new fridge. Would not recommend this product to anyone. Stay away.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Kristin S, Social Care, October 1, 2021
Hello 98corvconv! We manufacture several different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Written by a customer while visiting whirlpool.com