Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,335 Reviews)
Rating breakdown 3,335 reviews
5 Stars
1,801
4 Stars
920
3 Stars
388
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,427 out of
2,888)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
4
Fit where we needed it!
on September 3, 2019
Posted by: J1goalie
from Central, NJ
Gender:Male
We purchased this refrigerator just before Labor Day at a great sale price. It was important to find a refrigerator that fit in the confined space of our older designed kitchen. We were hoping they were manufacturing smaller sized refrigerators with modern features. This one fit what we needed perfectly! Excellent features (like water in the door) were a bonus. But because of it's small size the interior room is a little more cramped than we would like, but the shelves are movable and that helps. The water in the door does drip from time to time but we are hoping that will get better after a while. All in all we are very happy with our new appliance and hope it lasts a long time!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Cheap drawers
on September 5, 2019
Posted by: Be Ga
from St. Louis
Gender:Male
[This review was collected as part of a promotion.] The smaller bin does not shut properly it is due to poor design in my opinion. I have had this for one week. The interior lighting is dull. The exterior looks nice but overall I don't love it. I guess they just don't make them like they used to.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Like the French doors, wish ice was dispensed.
on September 12, 2019
Posted by: deedee29
from New Jersey
Gender:Female
[This review was collected as part of a promotion.] I bought this product a month ago, after having one for 5 years and it having to be repaired 5 times before it died. The only reason I bought another is because of the size and availability. The freezer on my first Whirlpool never worked properly and the freezer on my new refrigerator does not make enough ice.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect size!
on September 16, 2019
Posted by: Anonymous
from San Diego
Gender:Male
[This review was collected as part of a promotion.] We bought this two weeks ago and we’re so happy! It is the perfect size for our kitchen. The inside light is bright and plenty of compartments with very easy access specially to the back. The ice maker is inside the freezer which makes the upper part spacious. The water dispenser is functional and attractive. We are so pleased with our purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Sucks
on September 17, 2019
Posted by: Krousse
Gender:Female
[This review was collected as part of a promotion.] We bought this in August and its broken again. The first time it took 3 visits to get it fixed. I'm done!!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, October 9, 2019
Hey Krousse, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Motor Issues
on October 9, 2019
Posted by: Johnny155
from Redington Beach, FL
Gender:Male
[This review was collected as part of a promotion.] Bought this three weeks ago and in the second week we noticed a burnt smell. We contacted Whirlpool and they sent someone out who suspected it was the motor. He ordered the part and came back in a few days and replaced the motor. The left top refrigerator door has a moisture control bar that makes it difficult to close both doors.
No, I would not recommend this to a friend.
Response from whirlpool.comBy nimtzka, Social Care Team, October 23, 2019
Hey Johnny155, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Beautiful fridge
on October 14, 2019
Posted by: MsStarchild
from Benton, TN
[This review was collected as part of a promotion.] We went from a side by side refrigerator of the same size to this French door fridge. It is a lot smaller inside than I was hoping for. I feel that the bins in the doors are not very deep either. They cannot/do not hold very much. The unit is beautiful and has been keeping my items chilled nicely but feel like it’s smaller than an over/under fridge.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Whirlpool French Door Refrigerator
on November 22, 2019
Posted by: Bren2264
from Fitchburg, MA
[This review was collected as part of a promotion.] I bought this appliance through a Whirlpool Dealership. I’m very unhappy with the “rebate” as they don’t send you a check or even a card in the mail. They give you a “virtual “ rebate card through an email, that NO ONE accepts! So rebate is useless. Freezer is very small.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com