Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Average customer rating
4.2
(3,337 Reviews)
Rating breakdown 3,337 reviews
5 Stars
1,802
4 Stars
921
3 Stars
388
2 Stars
94
1 Star
132
84%of customers recommend this product.
(
2,429 out of
2,890)
Customer Reviews for Whirlpool - 20 Cu. Ft. Wide French Door Refrigerator - White
Customer Rating
5
Great product
on January 26, 2025
Posted by: New Electric Stove
from Sheridan WY
[This review was collected as part of a promotion.] I’ve wanted this refrigerator for some time. When I had the opportunity to update my kitchen this was my choice and I am not disappointed! Great product!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
French Doors
on February 8, 2025
Posted by: Ellen
[This review was collected as part of a promotion.] We do like how it fits in our small space. However, feel like it has too much unusable space. Also at times we look at it and it feels like the doors are crooked.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Week 3
on February 10, 2025
Posted by: Drip
[This review was collected as part of a promotion.] Still getting used to the new appliance. Most of the product features have been great but the water dispenser has an inconsistent drip that is hopefully going to dry up.
Written by a customer while visiting whirlpool.com
Customer Rating
4
easy access
on February 15, 2025
Posted by: AFTeems
[This review was collected as part of a promotion.] After a long wait and a Cancellation on another refrigerator we ordered we found this one in stock. I love that I do not have to bend over to reach the vegtables and meats that I use daily.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Failed immediately
on February 28, 2025
Posted by: Susan C
from Okeechobee, FL
[This review was collected as part of a promotion.] This refrigerator failed in the first 24 hours, then again 3 days later. I would not buy this brand again
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 6, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 686804.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
on March 2, 2025
Posted by: Disappointed
[This review was collected as part of a promotion.] Bought a 3 weeks ago. Looked like had enough space in store for gallon jug milk and 2 liter bottles but now have it and not much space for anything. Very disappointed with this purchase. Even the freezer is little space for anything. Extremely unhappy. Wish could return it
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 10, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 688071.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 688071.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
So far so good except....
on April 27, 2025
Posted by: None
[This review was collected as part of a promotion.] I like the look, it seems to work fine, pretty quite
The only thing bad about it upon delivery wis the seams on doors are not put together well. You can see glue on door seems on corners. Disappointed in that
The only thing bad about it upon delivery wis the seams on doors are not put together well. You can see glue on door seems on corners. Disappointed in that
Written by a customer while visiting whirlpool.com
Customer Rating
1
Cooling system failure in under 5 years
on May 10, 2025
Posted by: DanS
from Toronto, ON
It’s an ok fridge, but it lasted less than 5 years before the compressor system broke. It’s effectively non-repairable so it’s a write off. For the price a fridge like this should last 10 years. Extremely disappointing.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 12, 2025
Hello DanS! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your model, serial number, and phone number. Please include case/review ID #721100 in the subject line. Thank you! -Max
Written by a customer while visiting whirlpool.com